This press release was provided to the City of Southlake by Atmos Energy.
Frigid Weather Creates Peak Demands for Natural Gas
Atmos Energy, the largest distributor of natural gas in Texas, has seen record demands for gas due to the extremity of the cold weather in North Texas. According to Jeff Knights, VP of Operations in Dallas, “Our system has performed admirably due to a lot of preparation, and the dedication of our service personnel who have been working around the clock.” Currently, there have only been a scattered number of customers affected by low pressures attributed to the high demand. In virtually all cases, limited to several hundred customers in the area (of the more than one million served), service personnel have been able to safely restore service in a matter of hours. He also noted that the forecast continues to call for frigid temperatures which means, “We still have challenges ahead of us.” The fact that schools and many businesses were closed actually helped reduce demand. Other large customers that have the ability to burn alternate fuels have switched over to reduce demand and help in the effort.
The possibility of schools and businesses reopening will add to the record demands, leading to the company to request their customers do what they can to conserve. “Returning to normally scheduled activities will place additional demand on the system,” Knights added, “so we really want to ask all our customers to make every effort to conserve their gas use.” Atmos Energy provided the following tips to help customer use less gas (and lower their gas bills):
Over all, the forecast is positive with weather moderating at the end of the week and customers should expect continuous service. If a customer experiences any problem with their gas service, they should call 1-888-286-6700. A service professional will be dispatched. The company asks for patience as some response times have been affected due to hazardous driving conditions.