Since opening five years ago in the Shops of Southlake, Central Market has become more than just a place to buy groceries, but is also a social hub for friends, families and foodies. Family owned and operated by the H.E.B. grocery store chain, which has been in business for 107 years, Central Market is a European-style fresh market concept that is nationally known for its innovative grocery experience for people who are passionate about food.
The first specialty market store opened in Austin in 1994 and quickly became known as “an amusement park for food lovers.” Other stores soon followed in major cities across Texas including several in the Dallas/Fort Worth area. Central Market increased its North Texas presence when it opened its eighth named store to the Southlake and surrounding Northeast Tarrant County communities in December 2006, which just celebrated its fifth anniversary.
According to Renata Knight, community relations manager at Central Market Southlake, choosing to open a store in Southlake was an easy decision to make.
“Central Market chose this area of North Texas because Southlake is a very welcoming, family-oriented and wonderful community,” said Knight. “I have been at this location since 2007 and the Southlake community has been great to us.”
To commemorate its fifth anniversary in Southlake, Central Market held a “Celebrate 5 Event” December 6-11 and included games, prizes and free food to customers. Five dollar store specials also ran throughout the event, along with vendors inside and outside the store to hand out free food and drink samples. Customers were treated to a special surprise on the last day of the “Celebrate 5 Event” as Starpower, an audio, video, security and electronics custom installation company, donated two 50-inch plasma television sets that showed a picture and video presentation consisting of memorable moments captured over the past five years at Central Market.
“This celebration gave us a great opportunity to give back to our customers by providing them with a fun experience,” explained Knight.
Central Market prides itself on celebrating food and life every day in such a personable way, making them stand out among other grocery chain competitors. What makes the concept store so different is its commitment to customer service through the expansive knowledge of the employees whether it be food, drink or other specialty items.
“Our employees, especially the foodies, make all the difference in our customers being satisfied and loyal,” said Knight. We want to be known as the Ritz-Carlton of customer service in the grocery store world.”
Central Market has become deeply rooted in the Southlake community for the last five years by getting involved in non-profit and community organizations as well as environmental improvement projects.
According to Knight, all Central Market stores and the H.E.B. family give back millions of dollars annually to the communities they serve.
“We help raise awareness and money for local organizations as well as our own platforms,” explained Knight. “We also focus on education, hunger and disaster relief, health, and the culinary arts.”
All of Central Market stores, including Southlake, offer goods and services to fit anyone’s needs from floral and gift basket arrangements to custom-made bakery items to catering, a cooking school and so much more. They host many
For more information on community events and store specials happening at Central Market Southlake, sign up for the e-Foodie Newsletter through the website or email Renate Knight at firstname.lastname@example.org. community events throughout the year and 2012 will showcase “Citrus Fest” in January, “Chocolate Fest” in February, a “Thrill of the Grill Event” in April and the “Passport Event” in May where they adopt a country for two weeks and feature food and drink products exclusive to that country with customers.