Thursday, November 26, 2020

Managing Your Southlake Water Utilities Account Just Got a Little Easier

Become a better manager of your Southlake Water Utilities account through their new all-in-one form.

Use this form to update your account information to include your e-mail address and phone number. This makes it easier for Southlake Water Utilities to contact you with any issues on your account.

In general, the new form offers the convenience of being your one-stop shop for many service related requests this allowing you to better manage your account. This form allows you to disconnect service, make name changes to your account, sign-up for brank draft, paperless billing, request a hardship, request for your account information to be confidential and/ or a bill adjustment. Bill adjustments include penalty waivers or a leak adjustment.

How does the form work?

First, you will need to fill out the name on the account, service address, account number and your four digit password. Second, provide information about you: your name, contact phone number, mailing address and e-mail address. Third, select what service you need. You can select more than one. Finally, after selecting the service or services needed, you will sign the form electronically and hit submit.

You can access the form here. Please contact Southlake Water Utilities at (817) 748-8051 or stop by in person on the 2nd floor of Town Hall with any questions you may have.