Saturday, June 23, 2018

Community Services Becomes a True Southlake Experience

Whether you’ve lived in Southlake a long time, just recently became a resident or are an out of town visitor, you can certainly see that Southlake is a premiere City.  With a vast array of amenities and services, it’s no wonder that Southlake stands apart from other communities in the DFW Metroplex.

With the celebration of a new year ahead, Southlake wants to look forward and better serve those who live and play here. Residents and visitors will begin to notice these improvements and changes through some of the key messaging produced by the City in an effort to communicate a clear and succinct message to its customers. At the forefront of this effort is the Community Services Department whose collective mission is to offer a unique experience through programs and services.

If you are a resident of Southlake, you know that the City offers amazing parks and recreational opportunities for families. That’s easy to see with the construction going on at Bicentennial Park, The Marq and the Southlake Tennis Center.  It was clearly time to combine these wonderful Southlake services under one roof for an easier and more cohesive customer experience.  The City has taken the Community Services Department and branded it under one roof. ExperienceSouthlakeTexas.com is now home to not only Legends Hall at The Marq, but the Senior Center, Cultural and Special Events, and Parks and Recreation. Not only is there a new look and feel, but also a more aligned set of programs and activities that customers may not have even known existed. This mobile-friendly site also features news and information scrolls to help customers see what’s important in the moment. Be sure to take a look at the Experience Southlake calendar on the home page that highlights all the programs and events happening now and in the future.

Need to know what’s new at The Marq or take a virtual tour of Legends Hall? How about checking out the new classes being offered at Champions Club or activities at the Senior Center? Just log on to ExperienceSouthlakeTexas.com and take a look around. The main service areas for Community Services are highlighted along the top of the homepage to help visitors navigate the pages easily.

Here’s just a sampling of the featured sections:

Private Events & Hospitality – Learn all about Legends Hall. This incredible venue is designed and built to host events that dreams are made of. Planning a wedding? Take a virtual tour of Legends Hall and see everything this extraordinary venue has to offer. Special pricing and packages are available along with engaging pictures of previous events. The expert Banquet Specialist can assist in choosing the perfect setting to make a special event absolutely unique.

Recreation & Fitness – Looking for the perfect recreation event or how to sign up for spring sports? This is the place to look! Champions Club at The Marq can be found under this section and is home to the Southlake Scene which offers information about recreation, fitness and performance programs and more. Keep an eye on these pages as more information about Champions Club will be updated as the grand opening nears. Customers can also watch the real-time progress of Phase II of The Marq on the live EarthCam.

Champions Club is scheduled to open in the fall of 2018 while memberships will go on sale in the summer of 2018. Want the latest and greatest information? Sign up here.  This new venue will be approximately 82,000 square feet of space for fitness, indoor/outdoor turf fields, gymnasium, jog/walk track, indoor aquatics, party rooms, child watch and multipurpose classrooms for programs.

Parks & Facilities – Want to learn more about our award-winning parks? These are the pages to visit. Check them out to explore all of Southlake’s parks and learn more about the amenities and park facilities the City has to offer.

Culture & Special Events – Easter in the Park, Stars & Stripes, Home for the Holidays and Celebrate Southlake. These pages are the go-to places to learn about all of Southlake’s special events and how to get involved and be a part of them.

Senior Life & Style – The Senior Activity Center is a hallmark of this community. Featuring a large lounge area, game parlor, fitness room and the Dick McCauley Library, the Senior Center is the place to be for lively programs and events in Southlake.

A rental space for a fun-filled party, where to find the next “monster to mash”, how to become a charter champion or when the next senior social dance may be.  The answers to these questions and more are here at experiencesouthlaketexas.com, because, perfect is closer than you think in Southlake.

For more information about Experience Southlake or to check out pricing and programs, please call (817) 748-8900.  While the site is still a work in progress, customer feedback is important to the City of Southlake. Email TalkToUS@CityofSouthlake.com and share what works and what doesn’t.  As a team of world-class professionals serving a world-class community, we are here to provide quality customer service.

 

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