Friday, August 12, 2022

City of Southlake Response to COVID-19 Virus – UPDATED March 19, 2020

Following Mayor Laura Hill’s issuance of a local Declaration of Disaster on March 17, 2020, the City of Southlake began operating at what’s known as a level two emergency activation.

The activation means the City’s Executive Leadership Team and selected support staff are actively managing the local situation on a daily basis to ensure protection of the public health and safety while also endeavoring to continue to provide essential services supported by useful, relevant information about the evolving circumstances.  With the addition of Governor Greg Abbott’s Executive Order and Public Health Disaster Declaration issued on March 19, 2020, the City will be making the following changes to city offices, programs and services.

All City Facilities Closed to Walk-In Public Access until the end of the Governor’s Order, 11:59 p.m. April 3.

Effective March 19, 2020, at 5PM, City facilities will be closed to walk-in public access.  Certain City staff will continue working and are available via phone and email to assist customers.  If you need to reach someone, and don’t have a direct line, please call the City’s main line at 817-748-8400.  There are also several ways to access services remotely through the City’s website.

We have provided a link on our page at to a centralized portal for online services and quick reference phone lists.

City Closures and Cancellations until the end of the Governor’s Order, 11:59 p.m. April 3:

  • All City Council, Board, and Commission meetings. Additionally, the City Council meeting on April 7th has been canceled.
  • Southlake Playgrounds. Public parks will remain open at this time for outdoor use as long as the declaration orders on gathering limits to no more than 10 are followed and proper social distancing is maintained.
  • The Southlake Public Library
  • The Marq Southlake Legends Hall. Customers with planned events should call (817) 748-8900 to discuss details specific to their event.
  • The Marq Southlake Champions Club including classes and programming
  • Senior Activity Center and all related programming
  • All City of Southlake classes and programs
  • Cross Timbers Forest Preschool at Bob Jones Nature Center
  • Municipal Court dockets and Teen Court meetings and dockets
  • Southlake DPS Public Education classes

“The Southlake and Statewide Disaster Declarations are necessary steps in fighting the spread of COVID-19 in the Southlake Community,” said Mayor Laura Hill. “I am asking the community to unite behind these efforts so we can stop the spread and provide relief to the medical community.”

“The City will work with every resident and business in need of City services,” said Assistant City Manager Alison Ortowski. “Call us at (817) 748-8400 during regular business hours, we are happy to help.”

Stay Informed and Stay Connected

To help you continue to stay informed as this situation evolves, the City has created a new information page on its website that provides a centralized place to find the latest news and resources for the Southlake community.  It also contains links to county, state and federal websites.  For quick easy access to the information you need, bookmark

You can also text PROTECTSLK to 888777 for text message updates and be sure to follow the City’s social media to not only get the latest news but to stay connected with us and each other.

Please note, as the situation evolves, closures and cancellations are subject to change.

Learn More About Heat Safety Tips