Every team has a great leader, and in the Public Works Department, one of those leaders is Alex Stroud.
In February, Stroud received the Director’s Award for Public Works as part of Employee Appreciation Week.
Stroud has served as a drainage crew leader in Public Works for over two years.
He maintains the public flow of stormwater throughout the City’s creeks, ditches and commercial structures, which helps protect residents and businesses from property damage caused by obstructed or damaged infrastructure and flooding.
He also investigates and manages customers concerns and drainage requests, as well as schedules and oversees in-house, routine and emergency maintenance projects.
Although his role is predominantly behind the scenes, Stroud keeps an ear out in the community with his outreach efforts.
He works with the Public Works Drainage Committee to gather data to find and craft solutions to resolve the most complex drainage issues the City faces.
“I frequently work with HOAs, residents, contractors, developers and engineers to find solutions that work for all parties fiscally and ethically in a way that best represents the values of our organization,” Stroud said.
Not only is Stroud dedicated to providing the community with world-class customer service, but he is also committed to his team.
“I’m always working to promote a positive and productive work atmosphere for our teams,” Stroud said. “I work to secure continuity of operation in our department by developing our operators and maintenance techs by making sure they receive adequate training opportunities on machinery and with administrative tasks and responsibilities.”
Stroud also revisits the crew’s job sites during the day to help move projects forward.
“If we’re shorthanded, I jump in to help,” he said. Apart from serving the community and leading the team, Stroud is proud to serve our community.
“There are so many factors and challenges involved in solving and rectifying stormwater drainage issues, and it’s personally very gratifying to meet the challenges along the journey. It’s rewarding for me when we leave residents thankful and happy with our service,” he said.