Sunday, April 21, 2024

Stay Informed and Be Prepared

Subfreezing temperatures are expected this week, starting Thursday, December 22, through at least Christmas Eve. As we prepare for the cold temperatures we also want you to be weather aware.


  • Make sure you know how to turn off your water meter
  • Protect your outdoor pipes
  • Bring your pets indoors
  • Turn your sprinklers off
  • Place your generator outside to avoid fumes
  • Expose any indoor pipes by opening the cabinet
  • Run your water to a steady drip
  • Make sure to have all your food and medical supplies ready in case of a power outage


Republic Services is currently operating its normal schedule. The City will communicate service updates and scheduling changes through social media on this page and at Call the Republic Services Customer Service Center at (817) 317-2424. You can also call the City at (817) 748-8400.


  • ONCOR: Oncor customers can report outages and receive updates by registering for MyOncor text alerts by texting “REG” to 66267, downloading the MyOncor App, following Oncor on Facebook and Twitter, or by calling (888) 313-4747.
  • Tri-County: Tri-County Electric is preparing for the cold weather, and residents are encouraged to use electricity wisely and conserve where possible. For energy-saving tips for winter weather, please visit Residents who may experience an outage can report them by texting OUTAGE to 25069.


We want to remind you of our e-services webpage that you can access from the comfort of your home. You can also sign up for information alerts on Alert Southlake.

For the latest information and live updates, please visit our winter weather page on, the City of Southlake’s Facebook page, and the Southlake DPS Facebook and Twitter pages. Also, pay attention to the National Weather Service and your favorite news stations for the latest weather information.

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