Monday, April 22, 2024

Mayor John Huffman Wraps Up the Winter Ice Storm

This week on Minute with the Mayor, Mayor John Huffman takes some time to thank our dedicated City staff for their response to the winter ice storm last week.

Last week was a cold one! With temperatures below freezing combined with ice and freezing rain, it’s safe to say that cabin fever was common as residents were advised to stay inside and off the icy roads.

The #ProtectSouthlake Team worked relentlessly to safeguard as many people as possible, while still keeping City offices accessible via e-services. This all-hands-on-deck effort provided a quick and efficient response throughout Southlake.

Here are just a few highlights of the amazing work of City staff:

  • Between Monday, January 30, and Thursday, February 2, more than 117 hours were spent plowing, snowing, and sanding the streets.
  • 25 tons of sand were spread throughout Southlake streets.
  • More than 20 miles were plowed to clear hot spots and intersections.
  • Community Services Staff and Councilmember Talley called more than 500 seniors for a well-being check.
  • 29 STEAR participants were called for well-being and re-registration.
  • More than 120 customer service calls came in while staff managed responses working from home.
  • The Communication teams informed us with more than 60 social media posts and even suggested things to do while we were safe at home.
  • Crews worked around the clock to ensure the safety of the City and our infrastructure.

To add, dozens of other things went on behind the scenes to help ensure all levels of the response went smoothly. Thank you to all the City Staff that protected the City and our residents last week.

To watch the full episode of Minute with the Mayor, click below.

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