There are a lot of new faces at Champions Club, and Melanie Starkey, our new Manager on Duty, is one of them.
Champions Club members know that the sleek black polos our MODs wear signify world-class customer service, and Melanie is ready to rise to the occasion. Melanie has a track record of outstanding customer service, having worked in the customer service industry for over seven years. For Melanie, it’s not just about doing the job. It’s about serving our community.
“I’m deeply passionate about providing the best possible customer care. I am currently enrolled in college, pursuing a bachelor’s in business administration. What brought me to Southlake is wanting to grow as a public servant for a vibrant community,” stated Melanie.
Since beginning in her position, Melanie has taken the time to get to know the Champions Club family. She’s thrilled to work for and with an amazing group of people and states that her favorite part of the job has been connecting with Champions Club members. “I love being a part of their daily lives!”
Champions Club members can find Melanie behind the front desk or running around the facility. She’s always willing to help our members, answer questions, and resolve issues. She also loves to talk and is eager to strike up a conversation to get to know our members better! Don’t be shy next time you visit Champions Club, and be sure to stop and chat with Melanie.
Like all Recreation professionals, Melanie understands the value of free time and fueling hobbies outside work. When she’s not at Champions Club, she likes to spend time with her friends, family, and dog Nugget. “I also love live music, reading, and playing video games!” exclaimed Melanie.
Welcome to the team, Melanie! We’re excited to see how you continue to provide world-class customer service to our Champions Club family.