Saturday, March 2, 2024

City Council Approves Contract with Community Waste Disposal (CWD)

During the August 1, 2023, City Council meeting, the City Council approved a new Community Waste Disposal (CWD) contract for Southlake’s waste management services.

“I can tell you firsthand, and I think I speak on behalf of the Mayor, that this group came ready to meet our residents’ needs. They have watched prior meetings to see what was on City Council’s minds regarding services and a fair price for those services. We have unique needs, and [CWD] is ready to take on those needs.” said Council Member Randy Williamson.

After careful consideration and negotiations, the new CWD contract will take effect on October 1, 2023, spanning a five-year term.

Residential Waste Management Services

Here is an overview of the services that CWD will bring to Southlake:

  • Twice-a-week manual trash collection,
  • Once-a-week recycling collection with automated side-loader carts,
  • Twice-a-week bulk collection (up to two cubic yards per collection) and
  • Unbundled brush collection (up to 12 cubic yards per year)

The contract also includes a host of new add-ons:

  • Curbside household hazardous waste and used electronics recycling
  • Unlimited tied and bundled brush collection
  • Free monthly drop-offs at CWD’s transfer station (up to six cubic yards per month)
  • Cart cleaning services and discounted roll-off rates
  • Monthly litter crews to pick up and dispose of litter throughout the City
  • Increased contract performance and accountability measures

Commercial Services

We are also committed to ensuring a seamless transition for our valued commercial clients. The current service levels will remain unchanged, ensuring no disruption to your waste management needs. The City will transition from front-load commercial recycling to a more efficient cardboard-only collection to streamline recycling processes. As part of this transition, businesses will also have the option to opt for single-stream recycling through the use of 95-gallon carts.

To make this transition as smooth as possible, the CWD representatives will reach out to each business individually over the next month. They will take the time to explain the process in detail, ensuring that businesses clearly understand what to expect. To help facilitate the transition, we do encourage commercial customers to contact CWD at in order to ensure a successful transfer of billing information.

Rate Changes

We want to keep our valued residents informed about changes in our trash and recycling rates. As part of the upcoming updates, there will be a slight increase of approximately $0.50 in the residential trash and recycling rates. We understand the importance of transparency and assure you that this adjustment reflects the cost of providing enhanced waste management services.

For our commercial clients, we have worked diligently to ensure that most service rates will either remain unchanged or experience a slight decrease.

What’s Next?

To stay informed and up-to-date about the upcoming transition in our waste management services, visit the dedicated Trash and Recycling webpage on the City of Southlake’s website. There will also be a SPIN meeting on August 8 to give the community another opportunity to understand the changes.

“We’ve heard from the residents in our community. And when we were looking at a new contract, we wanted to maintain the same high level of service. And we delivered. We are looking forward to doing business with [CWD] and are excited to welcome them to Southlake, ” said Council Member Randy Williamson.

Mark your calendars for October 1, 2023, as that’s when the new CWD contract officially takes effect, ushering in many improvements and added conveniences. In the coming weeks, look for more information on and the City’s social media sites.

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