Thursday, March 28, 2024

Winter Weather Alert: City Closures and Cancelations

Due to the winter weather storm, all Wednesday night City events, programs, and meetings are canceled. The Marq Southlake, Champions Club and Legends Hall will close at 5:00 p.m.

All City offices, including The Marq Champions Club and Legends Hall, the Senior Activity Center, the Southlake Library, the Bob Jones Nature Center, and the Tennis Center, will be closed Thursday, February 3, 2022. Emergency services are not affected by the closures.

Although offices will be closed, we encourage residents to use the City’s e-services to access additional information and quick links. If you have questions, call us at (817) 748-8400 from 8:00 a.m. to 5:00 p.m. The City’s Building Inspection Division will not schedule or conduct any on-site inspections, but virtual water heater replacement and HVAC inspections will still be available. For questions about virtual inspections, please visit the Building Inspections webpage, Customer Self-Service webpage, or call 817-748-8236 or 817-748-8237.

Further updates and closures will be announced through www.ProtectSouthlake.com MySouthlakeNews.com and the City’s social media pages.

Canceled Meetings/Programs/Events

  • Recreation and athletic programs, February 2-3
  • City Council Winter Workshop, February 2
  • AARP Tax-Aide, Thursday, February 3
  • Planning and Zoning and Sign Meeting Thursday, February 3
  • Southlake Sister Cities Meeting, Thursday, February 3
  • Southlake Spring Festival and Lantern Walk, Saturday, February 5

Road Treatment /Mobility

The City will treat local roads as needed, prioritizing emergency vehicle access. If you are out and see our vehicles, please give them plenty of room to do their work. And if you must travel over the next 48 hours, please check road conditions on the Southlake Mobility Facebook page, local media outlets, and the Texas Department of Transportation’s Drive Texas website.

Utilities

City staff is maintaining continuous contact with Oncor and Tri-County throughout this storm event. You can track and report outages online. For Oncor, visit https://stormcenter.oncor.com/. For Tri-County – https://oms.tcectexas.com/.

Trash and Recycling

Republic Services has informed the City of Southlake that trash and recycling services for Thursday 2/3 are canceled. We will communicate further service updates and scheduling changes through social media, www.ProtectSouthlake.com, and MySouthlakeNews.com.

Stay Up to Date

Stay up to date on city closures and weather via the City of Southlake’s Facebook page or the Winter Weather webpage on ProtectSouthlake.com. You can also text PROTECTSLK to 888777 or sign up for Alert Southlake to receive emergency alerts and notifications.

Cancelations and Updates for Wednesday, February 17

With another round of winter weather expected to arrive tonight and frigid temperatures to continue for the rest of the week, here is the last information on City of Southlake program and meeting cancelations: 

 

City 

  • All City facilities will be closed on Wednesday, February 17. Residents are encouraged to utilize City e-services or contact the City by phone or form. 
  • Republic Services has suspended its services for Wednesday, February 17. They will assess again on Wednesday to determine when it is safe to resume service. 
  • Tonight’s City Council meeting is postponed until February 23. All agenda items and public hearings scheduled for tonight’s meeting will be heard February 23. 
  • The City’s Building Inspection Division will not be scheduling or conducting any on-site inspections on Wednesday, February 17. Virtual inspections for water heater replacement and HVAC will still be available. For updates on building inspection statuses, please visit the Building Inspections webpage or Customer Self-Service webpage. For questions, please call 817-748-8236 or 817-748-8237 during regular business hours. The department will be continuously monitoring weather conditions to determine when on-site building inspections can resume. 
  • Southlake Municipal Court is canceling all virtual court sessions on Wednesday, February 17. 

 

Parks and Recreation Programs 

  • All parks and recreation programs have been canceled for the rest of the week. 
  • The Tennis Center will be closed for the rest of the week. 
  • Bob Jones Nature Center Forest Pre-School canceled for the rest of the week. 

 

Electric Outage 

Tri-County Electric has requested members who are experiencing an outage of more than three hours to report it online at oms.tcectexas.comthrough the member app TCEC Connect or by calling 817-444-3201. Tri-County prefers notification through the website or app because it is faster. 

Oncor has stated that they have continued to be directed to drop the power load to the grid through maintained, controlled outages. They were able to rotate some outages overnight. However, poor grid conditions have prevented them from rotating or rolling, leading to extended periods without power. Per Oncor, ERCOT is unable to predict when the grid will stabilize. They ask that you do not report outages at this time. 

 

Please visit our winter weather page on www.ProtectSouthlake.comthe  City of Southlake Facebook Page, and the Southlake DPS Facebook page for the latest information. 

Winter Weather Cancelations and Updates

With frigid temperatures expected to continue through the end of the week, here is the latest information on rolling blackouts/power outages and City of Southlake program and meeting cancelations.

Power Outages

The Electric Reliability Council of Texas (ERCOT) advised all Texas power providers early Monday morning that they had entered emergency conditions and initiated rotating outages.

Oncor, one of Southlake’s primary power providers, said, “The length of controlled outages have been significantly extended due to the current emergency grid conditions and severe cold weather. These outages are taking place across the service territory, and ERCOT has said they could be required through Tuesday.” They also added that all Oncor customers should prepare to be without power for an extended period of time. Click here >>> http://bit.ly/Oncor3rW5i0P for Oncor’s outage map. They also have a downloadable mobile app.

Tri-County Electric provided this Facebook video update to its customers. Roughly 58,000 members are out of power, with 2,400 being snow/weather-related and 55,800 members involved in the rotating outages. Their alert page is here, and they are also encouraging their members to go to their Facebook page for updates.

The City has opened up an Emergency Temporary Warming Shelter for residents at the DPS North Facility, 100 East Dove Road. Residents who utilize the facility are encouraged to bring water and snacks. Limited electrical outlets are available for use. For more information, visit the City’s webpage.

Cancelations

City

  • All City facilities will be closed on Tuesday, February 16, 2021. Residents are encouraged to utilize City e-services and contact the City by phone or form.
  • Republic Services has suspended its services for Tuesday, February 16, 2021. They will assess again on Tuesday to determine when it is safe to resume service.
  • The Tuesday, February 16, 2021, City Council Meeting is postponed until February 23, 2021, due to inclement weather. All agenda items and public hearings scheduled for the February 16, 2021, City Council meeting will be heard on February 23, 2021, beginning at 5:30 p.m.
  • The City’s Building Inspection Division will not be scheduling or conducting any on-site inspections on Tuesday, February 16. Virtual inspections for water heater replacement and HVAC will still be available. For updates on building inspection statuses, please visit the Building Inspections webpage or Customer Self-Service webpage. For questions, please call 817-748-8236 or 817-748-8237 during regular business hours. The department will be continuously monitoring weather conditions to determine when on-site building inspections can resume.

Parks and Recreation Programs

  • Bob Jones Nature Center Forest Pre-School canceled 2/16
  • Therapeutic Recreation Program canceled 2/16
  • Southlake Tennis Center is closed Tuesday 2/16 and Wednesday 2/17

Please visit our winter weather page on www.CityofSouthlake.com, the  City of Southlake Facebook Page, and the Southlake DPS Facebook page for the latest information.

 

City of Southlake Response to COVID-19 Virus

The City of Southlake is currently operating at what’s known as a level three stand-by emergency activation in reaction to the spread of the COVID-19 virus.

The activation means the City’s Executive Leadership Team is operating in a state of readiness, collecting information, providing updates, and otherwise are on call to address any issues.

City Offices Open

City of Southlake offices will remain open with staff working to meet the needs of Southlake residents and businesses. The City is employing additional cleaning procedures at public buildings to help support the safety of the public and City employees. There are also hand sanitizer stations located in public areas. As much as possible, City staff is working with vendors and customers through online means such as phone meetings and conference calls, online payment options, and other online services. First responders will use protective gear as prescribed on emergency medical calls and during police interactions that require physical contact. Trash and recycling collection is running on its regular scheduling.

City Closures and Cancellations until March 31:

  • All Council, Board, and Commission meetings, following the March 17, City Council meeting,
  • The Southlake Public Library will close at 6:00 pm on March 13,
  • The Marq Southlake Legends Hall will close March 13 at 6:00 pm. Customers with planned events should call (817) 748-8900 to discuss details specific to their event,
  • The Marq Southlake Champions Club will close on March 13 at 9:00 pm, with classes and programming canceled until March 31,
  • All Senior Activity Center will close at 4:00 pm on March 13, with all programming canceled until March 31.
  • All City of Southlake classes and programs,
  • Cross Timbers Forest Preschool at Bob Jones Nature Center,
  • Municipal Court dockets and Teen Court meetings and dockets,
  • Southlake DPS Public Education classes,
  • All Volunteer Southlake opportunities/assignments.

The City is also working under the guidance of state and county recommendations on the possible cancelation of organized events with more than 250 attendees.

“The emergency declarations from President Trump, Governor Abbott, and Tarrant County Judge Glen Whitley have emphasized the need for people to stay aware and informed,” said Mayor Laura Hill. “I will continue to work with our local, state, and community partners in support of limiting the virus’s spread,” she added.

“We are encouraging people to make the best personal decisions possible for themselves and their families, based upon the latest guidance from Federal, State, and County agencies and officials,” said Southlake Assistant City Manager Alison Ortowski.

Stay Informed

To help you stay informed, the City has created a new information page on its website that provides a centralized place to find the latest news and resources for the Southlake community. Bookmark www.ProtectSouthlake.com for easy, quick access to the information you need. If you have questions, please call the Tarrant County Coronavirus Hotline at 817-248-6299.