Due to the winter weather storm, all Wednesday night City events, programs, and meetings are canceled. The Marq Southlake, Champions Club and Legends Hall will close at 5:00 p.m.
All City offices, including The Marq Champions Club and Legends Hall, the Senior Activity Center, the Southlake Library, the Bob Jones Nature Center, and the Tennis Center, will be closed Thursday, February 3, 2022. Emergency services are not affected by the closures.
Although offices will be closed, we encourage residents to use the City’s e-services to access additional information and quick links. If you have questions, call us at (817) 748-8400 from 8:00 a.m. to 5:00 p.m. The City’s Building Inspection Division will not schedule or conduct any on-site inspections, but virtual water heater replacement and HVAC inspections will still be available. For questions about virtual inspections, please visit the Building Inspections webpage, Customer Self-Service webpage, or call 817-748-8236 or 817-748-8237.
Further updates and closures will be announced through www.ProtectSouthlake.com MySouthlakeNews.com and the City’s social media pages.
Canceled Meetings/Programs/Events
Road Treatment /Mobility
The City will treat local roads as needed, prioritizing emergency vehicle access. If you are out and see our vehicles, please give them plenty of room to do their work. And if you must travel over the next 48 hours, please check road conditions on the Southlake Mobility Facebook page, local media outlets, and the Texas Department of Transportation’s Drive Texas website.
Utilities
City staff is maintaining continuous contact with Oncor and Tri-County throughout this storm event. You can track and report outages online. For Oncor, visit https://stormcenter.oncor.com/. For Tri-County - https://oms.tcectexas.com/.
Trash and Recycling
Republic Services has informed the City of Southlake that trash and recycling services for Thursday 2/3 are canceled. We will communicate further service updates and scheduling changes through social media, www.ProtectSouthlake.com, and MySouthlakeNews.com.
Stay Up to Date
Stay up to date on city closures and weather via the City of Southlake’s Facebook page or the Winter Weather webpage on ProtectSouthlake.com. You can also text PROTECTSLK to 888777 or sign up for Alert Southlake to receive emergency alerts and notifications.
With another round of winter weather expected to arrive tonight and frigid temperatures to continue for the rest of the week, here is the last information on City of Southlake program and meeting cancelations:
City
Parks and Recreation Programs
Electric Outage
Tri-County Electric has requested members who are experiencing an outage of more than three hours to report it online at oms.tcectexas.com, through the member app TCEC Connect or by calling 817-444-3201. Tri-County prefers notification through the website or app because it is faster.
Oncor has stated that they have continued to be directed to drop the power load to the grid through maintained, controlled outages. They were able to rotate some outages overnight. However, poor grid conditions have prevented them from rotating or rolling, leading to extended periods without power. Per Oncor, ERCOT is unable to predict when the grid will stabilize. They ask that you do not report outages at this time.
Please visit our winter weather page on www.ProtectSouthlake.com, the City of Southlake Facebook Page, and the Southlake DPS Facebook page for the latest information.
With frigid temperatures expected to continue through the end of the week, here is the latest information on rolling blackouts/power outages and City of Southlake program and meeting cancelations.
Power Outages
The Electric Reliability Council of Texas (ERCOT) advised all Texas power providers early Monday morning that they had entered emergency conditions and initiated rotating outages.
Oncor, one of Southlake’s primary power providers, said, “The length of controlled outages have been significantly extended due to the current emergency grid conditions and severe cold weather. These outages are taking place across the service territory, and ERCOT has said they could be required through Tuesday.” They also added that all Oncor customers should prepare to be without power for an extended period of time. Click here >>> http://bit.ly/Oncor3rW5i0P for Oncor’s outage map. They also have a downloadable mobile app.
Tri-County Electric provided this Facebook video update to its customers. Roughly 58,000 members are out of power, with 2,400 being snow/weather-related and 55,800 members involved in the rotating outages. Their alert page is here, and they are also encouraging their members to go to their Facebook page for updates.
The City has opened up an Emergency Temporary Warming Shelter for residents at the DPS North Facility, 100 East Dove Road. Residents who utilize the facility are encouraged to bring water and snacks. Limited electrical outlets are available for use. For more information, visit the City’s webpage.
Cancelations
City
Parks and Recreation Programs
Please visit our winter weather page on www.CityofSouthlake.com, the City of Southlake Facebook Page, and the Southlake DPS Facebook page for the latest information.
The City of Southlake is currently operating at what’s known as a level three stand-by emergency activation in reaction to the spread of the COVID-19 virus.
The activation means the City’s Executive Leadership Team is operating in a state of readiness, collecting information, providing updates, and otherwise are on call to address any issues.
City Offices Open
City of Southlake offices will remain open with staff working to meet the needs of Southlake residents and businesses. The City is employing additional cleaning procedures at public buildings to help support the safety of the public and City employees. There are also hand sanitizer stations located in public areas. As much as possible, City staff is working with vendors and customers through online means such as phone meetings and conference calls, online payment options, and other online services. First responders will use protective gear as prescribed on emergency medical calls and during police interactions that require physical contact. Trash and recycling collection is running on its regular scheduling.
City Closures and Cancellations until March 31:
The City is also working under the guidance of state and county recommendations on the possible cancelation of organized events with more than 250 attendees.
“The emergency declarations from President Trump, Governor Abbott, and Tarrant County Judge Glen Whitley have emphasized the need for people to stay aware and informed,” said Mayor Laura Hill. “I will continue to work with our local, state, and community partners in support of limiting the virus’s spread,” she added.
“We are encouraging people to make the best personal decisions possible for themselves and their families, based upon the latest guidance from Federal, State, and County agencies and officials,” said Southlake Assistant City Manager Alison Ortowski.
Stay Informed
To help you stay informed, the City has created a new information page on its website that provides a centralized place to find the latest news and resources for the Southlake community. Bookmark www.ProtectSouthlake.com for easy, quick access to the information you need. If you have questions, please call the Tarrant County Coronavirus Hotline at 817-248-6299.