Sunday, December 3, 2023

Southlake Parks and Recreation Introducing New Registration Software, CSI

Although it’s still awhile away, Southlake Parks and Recreation has already started to prepare to move into The Marq Southlake Champions Club with a switch in registration software to CSI. The new software will replace the current registration software, Active Network, and is expected to go live in a few months.

When participants go to register for programs they will notice the website looks a little different. Now, instead of having to search for an activity, you will be able to select a category to begin the search process.

One important transition note to keep in mind: All users will have to create a new account. Account information will NOT carry over from Active Network.

What does this mean for me?
Before actually registering for a program, you will be prompted to create a new account. Because CSI will also be used once Champions Club is fully operational, it will look like you are registering for a membership. Don’t worry, when you are asked to select your membership type, simply select the “Patron” membership and Parks and Recreation as the site. This will allow you to register as you normally would.

For more information about CSI and step-by-step instructions to help you navigate CSI visit or call us at (817) 748-8019.