Friday, October 7, 2022

Follow These 5 Steps For Pool Damage

It is likely that if you lost electrical power during the storm you also suffered damage to your pool or spa (motor, filter, valves, heater, fountain or pipes). If you have damage or suspect that you may have damage to your pool and/or spa the following steps are suggested:

  1. Turn off the power to the pool/spa at the circuit breaker if it is safe to do so (i.e. no standing water nearby).
  2. Contact your pool company or a quality contractor (licensed and insured) as soon as possible for a service call. (A service call may take a while given the volume of damaged pools in the region. Making matters worse, there was a shortage of pool parts prior to the storm due to COVID-19 and the high demand of people installing pools).
  3. If the damage to your pool or spa is related to the recent winter storm, your contractor should go ahead and make repairs first then file a permit application with the City Building Inspections Division after the work is completed (the City is allowing emergency repairs related to the storm to take place prior to permits being issued).
  4. Be sure that after your work is completed the contractor files a permit application with the City and requests an inspection by the City’s Building Inspection Division.
  5. Once an inspection is scheduled, staff from the City’s Building Inspections Division will come to your home and inspect the work completed to make sure it meets all required code and safety requirements.

If you have any questions regarding permit requirements, please call our Building Inspections Department at 817-748-8236 or 817-748-8237.

Southlake Residents Encouraged to Complete Individual Damage Collection Survey

Governor Greg Abbott has requested a “major disaster declaration” from President Biden to allow for federal government funds to assist in recovery efforts from the 2021 winter storm.

As part of the recovery process, Governor Abbott has announced a statewide initiative to collect damage assessment data. This information is being collected to help officials across the state gain an understanding of damages that have occurred during the recent winter weather.

The state has launched a “Self-Reporting Tool” for local citizens and businesses to report damages caused by the recent winter storm.

If you have experienced any damage or have been adversely impacted by, we encourage you to visit the link below to report your damage.

Please submit one survey per impacted address. Reporting damages to State  Emergency Management is a voluntary activity, is not a substitute for reporting damage to your insurance agency, and does not guarantee disaster relief assistance.

Click on the following link to take the survey:

Or use your smartphone camera to scan the below QR Code to open the survey link:

Severe Weather causes damage in Southlake and Grapevine

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Trees and homes were damaged from a strong storm that hit a small part of Southlake and Grapevine.

Strong winds struck the East Highland area of Southlake and Grapevine with little warning at about 6:45 this morning. First responders from Southlake and partner agencies are currently assessing the damage.

Although there has been damage to homes and trees, there have been no reports of any injuries.

The Southlake Office of Emergency Management is looking ahead to the next several hours and days as more severe weather has the potential to make its way into the metroplex. Residents are asked to stay informed by looking to local media for the latest information and to not cross flooded streets.

As the clean-up from this latest rounds of storms begins, the City would like to remind homeowners that Republic Services provides curbside collection of bulky waste during the regular residential collection at a rate of up to two (2) cubic yards per resident per collection.Bundled brush in lengths of no more than four feet and no more than 50 pounds in weight can be picked up during the regular residential collection without additional charges.

In addition, Republic will collect up to twelve (12) cubic yards of un-bundled brush, rubbish, or limbs, per year for each residential customer on an on-call basis for no additional cost. The call center is helpful for missed pickups, to arrange for a special service such as a bulk collection or to confirm a specific collection schedule. The call center can be reached at Republic Services Customer Service Call Center (817) 317-2424

If you have more than 12 cubic yards of brush there are special requirements, please visit our FAQ section (scroll to Recycling & Trash) for more information.

For more information about the City’s trash and recycling programs, please visit