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Latest Energov News

Customer Self-Service Outage
Nov 30, 2021

Customer Self-Service Portal to be Down Due to Upgrade

UPDATE DECEMBER 6, 4:38 P.M.: The Customer Self-Service portal is still updating. We are working with our vendor to provide more information such as a timeline for when the system will be available. We apologize for the inconvenience.   ORIGINAL STORY: Due to a system upgrade, the Customer Self-Service portal, the online system used for…
Dec 18, 2020

Request a Permit Through Our Self-Service Portal

The City understands the importance of customer service and wants the community to have access to request a permit and request inspections online, from the comfort of their home. EnerGov Customer Self-Service is a multi-faceted site used for permitting and scheduling inspections. The site allows customers to pay fees, check inspection results, apply for all…
Jun 22, 2020

The City’s Online Permitting and Inspection System “EnerGov” is Getting an Upgrade!

On Thursday, June 25, the City of Southlake Planning and Development Services (PDS) Department will upgrade their online permitting and inspections system called EnerGov, which is specifically designed to automate and centrally connect critical processes, including permitting, planning, inspections, code enforcement, engineering and more. Currently, customers can apply for permits, pay fees and schedule inspections…