Protecting a vital resource like water requires expertise and dedication, and the Southlake Water Team has proven to be up to the challenge every day. From the pipes under our streets to the creeks that flow through our parks, every drop is cared for by a group of experts who approach water conservation and management from every possible angle.

Ensuring reliable access to clean water is a true team effort. While the Southlake Water Team is on the streets maintaining infrastructure and repairing leaks to ensure a steady water supply to every home, the Environmental Services Division focuses on protecting the quality of the water reaching your tap and ensuring our natural environment is thriving.

Regulation Changes and Crisis Response

Excellence in water is not just about daily maintenance, though. Our team is also ready to respond to whatever challenges come our way— unexpected weather events, new state or federal regulations, or any unforeseen crises. This team is constantly ready to do whatever is necessary to ensure our water remains top-notch.

A prime example of this adaptability is the City’s Lead and Copper Testing initiative. In response to updated EPA regulations requiring a city-wide inventory of water lines for lead presence, our team has been proactively and diligently gathering data to prepare for compliance. You can expect to see the results of this initiative in early Fall, and can learn more about this work at the City’s Lead and Copper Testing webpage.

Community Involvement

Our commitment to excellence doesn’t stop with city-owned and managed land. We’re here to help you make a difference in your own home too! Tools like EyeOnWater and the WiseGuys program make it easy for you to conserve water and save money, all while contributing to our collective goal of protecting this natural resource.

The combination of all these dedicated efforts isn’t just about keeping you safe—it’s about making sure every drop of water you use is the best it can be. As reflected in our 2024 Water Quality Report,  our comprehensive approach is not only meeting but exceeding standards. So as the Southlake Water Teams continue raising the bar for excellence, rest assured that every sip you take has been meticulously protected and designed for greatness – down to every last drop.

When it comes to providing a multitude of services from one central department, Public Works comes to mind.

The department plays a vital role in distributing services that contribute to the quality of life for our residents, businesses and visitors from quality infrastructure to water quality and mobility.

They also provide safety and security by taking protective measures to reduce infrastructure risk within the City of Southlake.

“Our professionals take great pride in serving the citizens of Southlake,” Director of Public Works Rob Cohen said. “We implement the Southlake standard when it comes to taking care of City’s infrastructure needs, maintaining mobility and providing our customers with safe drinking water. Our team is well-versed and trained; it is a true honor and privilege serving alongside our public works professionals.”

There are several divisions of Public Works that contribute to the health and safety our community: Environmental Services, Streets and Drainage, Wastewater, Water, Mobility, Facilities, Engineering and Administration.

All divisions are staffed with knowledgeable professionals who are dedicated to providing the Southlake community with world-class service by protecting the public’s interest and improving quality infrastructure.

The Environmental Services Division promotes environmental wellness through public awareness, resource conversation and programs. Their ultimate goal is to protect public health by utilizing regulatory programs in addition to public education to teach others how to utilize the environment’s natural resources through storm water management, as well as Fats, Oils and Grease (FOG) and water conservation programs.

The Streets and Drainage Division maintains the City’s infrastructure including roadways, stormwater infrastructure, and sidewalks. They oversee 209 miles of streets and 36 miles of drainage ditches, gutters, street curbs and medians. This division is often the first division called to assist first responders with blocked roadways from flooding, downed trees, debris or other disaster relief.

The Wastewater Division manages the daily operations of Southlake’s sewer system. They repair and perform preventative maintenance on over 200 miles of wastewater pipeline in addition to 13 lift stations. Staff also inspects and maintains over 3,000 manholes. Their tasks are required to be in compliance with the Texas Commission on Environmental Quality’s (TCEQ) and most staff members are licensed in TCEQ Wastewater Collections.

The Water Division serves as the infrastructure side of Southlake Water Utilities. This team covers more than 11,314 water accounts, three major pump stations capable of processing more than 26 million gallons of water daily, storage tanks with a capacity of 21 million gallons of water per day, 302 miles of distribution pipe, 2,838 fire hydrants and 7,764 water valves. If customers have an interest in conserving water, the City offers programs and services that allow customers to conserve water and detect leaks in their water systems.

The Mobility Division is centered around mobility project management. The Traffic Team is responsible for roadway safety that includes signal operation, school zones and crosswalks. The division also works with regional partners in an effort to improve mobility.

The Facilities Division is responsible for all preventative maintenance on City buildings and structures. The team oversees almost 1 million gross square feet of infrastructure such as buildings and parking garages. They also coordinate project management for capital renovations and assist in planning future buildings.

The Administrative and Engineering Division oversees the planning, design and construction of the Capital Improvement Program, as well as identifies, manages and oversees infrastructure projects in Southlake.

Visit our website for more information about the Public Works Department.

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