Monday, October 18, 2021

Southlake Deputy Fire Chief Kurt Hall Becomes Designated CEMSO

Southlake Deputy Fire Chief Kurt Hall successfully completed the International Designation Process for “Chief EMS Officer” CEMSO, making him one of 134 CEMSOs Worldwide.

This Designation was recently granted by the Commission on Professional Credentialing (CPC), a program that provides guidance and career planning assistance to enhance the professional development of fire and emergency service personnel.

The Designation program is voluntary and is designed to recognize individuals who demonstrate their excellence in seven measured components. They include: experience, education, professional development, professional contributions, association membership, community involvement and technical competence. The program also considers broad professional accomplishments and recognizes lifelong career excellence and achievement.

“By accomplishing this designation, Deputy Chief Hall has set a standard for his peers and has displayed he understands the importance of the knowledge he received from this designation,” said Chief Mike Starr, “This achievement signifies Hall’s commitment to his career in the fire and emergency service.”

CEMSO’s must have a minimum of 10 years emergency medical services field or system experience as an Emergency Medical Technician, Paramedic, Registered Nurse, Advanced Registered Nurse Practitioner or Physician. They are also required to identify a future professional development plan.

For more information, please visit the Center for Public Safety Excellence.

Did You Know… Southlake Offers Many Self-Serve Features Online?

As many Southlake residents know, life can get pretty hectic and sometimes it’s difficult to appear in person to handle important business matters.

But, we have some good news! The City of Southlake offers numerous online self-serve features to help our residents keep up with their busy lives. From paying your water bill to scheduling a Vacation House Watch while you’re away from home, to signing up for a new health and fitness class for you and your family, information is just a click away.

You can also check out books from Southlake’s Digital Library from the comfort of your own home. Here’s a list of what you can do without ever leaving your home or business.

Online services offered by the City of Southlake:

Utility Billing

Need to pay your utility bill? Visit www.southlakewaterutilities.  Here are some other things you can do from this site.

  • Sign up for new water service. Make sure you have proper documentation, like the deed or a lease agreement, and you can take care of it all online. If you don’t have that, not to worry, we can help you in person with a valid ID.
  • Make changes to your accounts.
  • Apply for leak adjustments.
  • Apply for automatic bank drafts.
  • View your water bill.
  • Want to see when bills are mailed? Check out the calendar here.

Come Fix This!

Notice a pothole, problems with a traffic signal or issues with your water?

  • The Come Fix This! form easily helps you report the problem. The Come Fix This! form is a good start to making contact with the Public Works Department.  The form also lets you request to be contacted, but if you would like to speak to someone, you can call the Public Works Department at (817) 748-8098 or click on this link.

Kids Sports

See a great program for your kids? Sign them up online.

  • All program and athletic registration can be done online, just check out this link.
  • Pavilion rentals do have to be done in person, so come visit us in suite 210 in Town Hall.
  • As always, Southlake Parks & Recreation is happy to help you answer any questions.  Staff can be reached at (817) 748-8019.

Digital Library 

Did you know you have access to a huge digital library?

  • You can check out e-books, e-audio, Flipster Magazines, look at Book Flip, create an account, research digital databases and put books on hold all from your comfy reading chair at home.  Just follow this link. If you have any questions, please call the Library at (817) 748-8234.

Southlake Fire Department

Do you have questions about fire safety in your home? Southlake Fire Department is here to help.

  • You can find life-saving information about kitchen fire safety tips, smoke alarms and the two-minute rule, by clicking on this link.
  • To request a fire inspection or special permit, call the main number at (817) 748-8106.


Vacation House Watch

Did you know your Police Department will check on your house when you are away?

  • To request a Vacation House Watch while you’re away from your home, fill out this form and send it in.
  • To file or request a police report you may contact the non-emergency number at
    (817) 743-4522.
  • To request information about a traffic accident report, or request information by mail, information can be found online here.
  • Want to know who is the District Sergeant in your neighborhood? Just click here.
  • Need help with Animal Control? All the information you need is located here including information about adopting a pet.

If you need information about something that is not listed here, simply log on to the City of Southlake website and type in the item you are looking for in the search bar. You can also call the City of Southlake’s main number at (817) 748-8400 and speak to someone that can assist you.

Facebook Changes – Don’t Miss Important Information

If you’ve noticed that some of your favorite Facebook pages, like the City of Southlake and Southlake DPS pages, are not showing up in your newsfeed as often as they once did, we can help you make sure you receive all of our updates and important information.

In early January, in an effort to “put the social back in social media,” Facebook changed how it ranks the posts, videos and photos that appear in its users’ Newsfeed – putting what friends and family have to say first. It’s great to keep up with family and friends, but we also don’t want you to miss out on important information from the City and the Southlake DPS Facebook pages. Southlake Police Chief James Brandon says, “Providing our citizens with accurate and timely information, especially when it comes to traffic mobility and important crime alerts, are part of our core mission. We want you to help keep you informed.”

Don’t worry we’re here to help. Just follow these simple instructions so you and your family can continue to hear about breaking news and information from the City of Southlake, Police and Fire Department alerts and important traffic and road closure information.

First, go to “Following” under the banner page on our City and Southlake DPS, Library, Parks, Legends Hall and Visit Southlake Facebook pages.

Next click “see first.” This tells Facebook that you actually want to see what we post. Just two clicks and that’s it!

We too want our Facebook pages to be a place for meaningful interactions and information, and we know that as Southlake residents it’s important for you to keep up with all that is happening in your City. So log in and follow those two simple steps or “clicks” so you will never miss an important traffic alert, news about fun City events or anything else.

See you on Facebook!

Renovation Update for DPS West Facility

Renovations are moving forward at the Southlake DPS West Fire and Police Station.

The improvements will enhance the safety and security of the building with a larger community room, updated offices, replacement of the air conditioning rooftop units, as well as updated plumbing and electrical wiring. The renovations will also address the cosmetic and maintenance issues caused by significant foundation movement.

“This is a phased construction project so that our first responders will continue to meet our required response times for emergency situations,” said Fire Chief Michael Starr.

Other improvements include:

  • Replacement of fire bay doors with added auto-close safety feature
  • Installation of a modern exhaust system to capture the potential carcinogens found in fire apparatus’s exhaust
  • Replacement of backup generator
  • Expansion of dayroom and kitchen
  • Gated access to area behind the facility exterior and landscaping improvements

The DPS West facility was originally constructed in 2001 housing both Fire Department and Police Department personnel. Since then, the City has opened the DPS Headquarters facility in 2009 and the DPS North Training facility in 2013.

The City’s proposed plans to update and modernize the west station originally included four bids that were presented and reviewed by the Crime Control & Prevention District (CCPD) and approved by City Council on September 5, 2017, at a cost of $1,961,366.16. The majority of the renovation cost is being funded through CCPD fund with a smaller portion (approximately $300,000) coming from the City’s general fund. The contract was awarded to HCI General Contractors.

“DPS West will continue to house the Police Department’s Traffic Enforcement Section and the Office of Traffic Management.  These teams are vital to ensuring the safety of Southlake’s motoring public as we strive to increase mobility,” said Police Chief James Brandon.

Watch for periodic updates to follow the progress of the DPS West renovation. The project is anticipated to be completed in the summer of 2018.


Southlake Officers and Firefighters Sworn In and Promoted During DPS Promotional Ceremony

New Southlake Police Officers and Firefighters were sworn in Thursday night at the annual Promotional Ceremony at the DPS North Training facility.

After the swearing in of new officers and firefighters, others were recognized for recent promotions and several were honored with the Meritorious Conduct and Lifesaving Awards for their heroic efforts. Southlake Police Chief James Brandon and Fire Chief Mike Starr spoke at the event along with Mayor Laura Hill.  “I’m so honored to be a part of this celebration of commitment, hard work, and dedication. It makes me so proud to be your mayor,” said Mayor Hill.

“Becoming a police officer is a calling,” said Chief Brandon. Like all Southlake first responders, these men and women never shy away from danger. They instinctively run towards it and that’s why their work has life-changing effects that ripple throughout the community. “It is a desire to protect the innocent and serve the community,” added Brandon.

Each officer and firefighter chose a loved one to pin their new badge on them; either their spouse, one of their children or a parent to do the honors. It’s always a very special and emotional ceremony. “We recognize that it’s not just the officer or firefighter who makes a sacrifice. It’s also the employees’ spouse and family who make great sacrifices simply by having a loved one that is a dedicated first responder,” said Chief Starr.

The Meritorious Conduct Award went to Officer Brad Uptmore. On January 22, 2017, Officer Uptmore Officer Uptmore selflessly worked to remove the driver from a burning vehicle by trying to pry the driver’s door free. Realizing that the door was wedged shut due to the damage from the collision, Officer Uptmore then made an attempt to cut the seatbelt in order to free the driver. With the fire encroaching into the interior of the vehicle and beginning to burn the driver, Officer Uptmore used a jacket in an attempt to keep the flames away from the trapped driver.  He continued working until Southlake Fire Department personnel arrived on scene and extinguished the fire.  Officer Uptmore was subsequently treated for injuries he received in his attempt to save the driver’s life.

Fire personnel Cody Brazelton, Chase Sanderson, J. Moloney, and Jason Wise received the Lifesaving Award. On April 8, 2016, these first responders responded to a motor vehicle collision on State Highway 114 service road near the intersection of Dove and White Chapel. Personnel arrived at the scene quickly and found several vehicles involved, some with major exterior and interior damage. Crews rapidly assessed numerous patients and found one to be in dire need of immediate care. The patient was a 1 month old female found unresponsive and not breathing, still secured inside her car safety seat. Fire personnel performed a swift but focused medical and trauma assessment then promptly transported the child to Children’s Medical Center in Dallas. The expeditious and advanced emergency care provided by fire personnel helped stabilize the patient which ultimately led to a positive outcome for the patient and her family.

These first responders exemplify the dedication and professionalism of being a Southlake Police Officer and Firefighter.

Congratulations to all of our new staff promoted staff and recipients of the Meritorious Conduct and Lifesaving awards.


New Police Officers           Promoted Officers                                         

Brad Uptmore                               Lt. Jose Luna

Jamie Hannah                              Sgt. Jason Henniger

Kyle Meeks                                   Sgt. Jonathan Macheca

Ricky Holder                                 Cpl. Preston Logan

Raymon Cannon                          Cpl. Chris Milton

Tony Pate                                     Cpl. Robert Briggs

Bobby Cure

Diedre Spears

Stephanie Warren


New Firefighters                  Promoted Firefighters                 


Chris Horne                                   Jimmy Elliott, Engineer

Nicolas Miles                                 Wes Adams, Engineer

Daniel Miller                                  Ricky Davis, Lieutenant

Cody Pierson

Joshua Borsky

Alfredo Del Valle

Kaleb Gilliam

Lester Gomez

Jared Higgins

David Hill

Kurt Hill, Deputy Chief


Lifesaving Award            

Joshua Brady

Cody Brazelton

Chase Sanderson

J. Moloney

Jason Wise


Meritorious Conduct Award

Officer Brad Uptmore



Siren GPS Mobile App available to Southlake residents

Southlake residents now have a new way to reach out for help in the event of a 9-1-1 emergency. Beginning the week of December 12th, Southlake residents will have access to a mobile application called Siren GPS.

The system functions through a mobile app which can be downloaded on smartphones. When called through the app, Siren GPS provides a precise caller location. Northeast Tarrant County Communications (NETCOM), the shared 9-1-1 center for Southlake, Keller, Colleyville, and Westlake is the first 9-1-1 operations center in Texas to be equipped with this new technology.

“This tool will be helpful for our first responders,” said Southlake Fire Chief Michael Starr. “Southlake Residents and business owners should also be assured that regular calls to 9-1-1 will result with immediate service to people in need. Currently, we arrive at most emergency calls in 5 minutes and 33 seconds or less.”

Chief James Brandon also notes, “The safety of our residents and the protection of property is our top priority. We appreciate our partnership with NETCOM and the center’s support of the Southlake DPS mission.”

How to get the App:

    1. Go to the I-tunes App or for android on Google Play and download the free SirenGPS mobile app.
    2. Create an account
    3. Southlake residents: Join NETCOM 911 which allows you to make 9-1-1 phone calls from the Siren GPS App.
    4. Fill out, if desired, the important medical information for emergency responders, such as major health issues, medications, allergies, and a photo so that responders immediately recognize the person needing medical attention. Also, consider filling out “next of kin” notifications.
    5. That’s it!


For more information about NETCOM 9-1-1’s Siren GPS mobile app please visit:

Southlake Fire Department is Awarded Emergency Management Performance Grant

For the second year in a row, the Southlake Fire Department has received an Emergency Management Performance Grant (EMPG) from the Federal Emergency Management Agency (FEMA). This year’s grant, worth nearly thirty-six thousand dollars, will greatly assist the department’s emergency preparedness efforts.

The performance grant is awarded to agencies that adhere to a strict set of criterion. It also helps state and local agencies maintain a comprehensive emergency preparedness system, which plays a vital role in national preparedness.

Eligibility requirements for the grant are:

  • Conducting three exercises per year including; at least one exercise that involves staff members working through an emergency scenario
  • Conduct public outreach to a large portion of the City of Southlake
  • Meet certain professional development and training standards
  • Participate in three joint exercises per year involving other organizations. For example: Carroll ISD or Gateway Church
  • Produce financial, progress, and quarterly reports

In 2015, The Southlake Fire Department applied for the performance grant and was awarded $28,622. This year, the grant awarded was $35,977. Fire Chief Mike Starr says, “This grant money allows us the opportunity to be cost effective while enhancing programs in fire services and emergency management.”

A portion of the grant money has been used to hire a part-time planner and assistant for emergency management operations. “This person plays a key role in increasing the level of service we offer to the public and the City which is one of our top priorities,” adds Chief Starr.

If you would like more information or have questions, please contact our Emergency Management Coordinator Ben Williamson at



City Operational While Crews Work to Restore Cut Fiber Optic Line

At about 1:15 Wednesday morning, a One Source fiber line was cut during construction activity near Davis Boulevard and Southlake Boulevard.

The severed line affected many City services including phones and in person credit card services.

Municipal Court is still in session and processing cases. If you are on today’s court docket and have questions, please call (682) 226-8958.

Currently, the Library’s online catalog is unavailable due to the outage.  The City also cannot take in-person credit card payments for Southlake Water Utilities, Municipal Court, Building Services, Library and Parks and Recreation programs.

To get a hold of the City offices please call (817) 751-1391 or (817) 751-1392.

One Source, the City’s provider, is working to restore service. We appreciate your patience and we apologize for any inconvenience.

Southlake Firefighters & Police Officers Participate in the 6th Annual Dallas 9/11 Memorial Stair Climb

On Saturday, September 10, 2016 seven firefighters from Southlake’s Fire Department and nine police officers from the Southlake Police Department will participate in the annual 9/11 Memorial Stair Climb in Dallas.

Southlake firefighters and police officers are climbing to honor the 343 fallen firefighters, 70 police officers, and nine EMS personnel who were killed on September 11, 2001 when the World Trade Center Towers fell. Each climber will be wearing full firefighter, police gear and equipment, just like the New York first responders did on that day.

Southlake Fire Chief Mike Starr, Lieutenant Ryan Sessums, Firefighters Jody Keeler, Will Mayer, John Jackson, Billy Vogler, and Daniel Lyons will be representing the Southlake Fire Department. Assistant Police Chief Ashleigh Douglas, Lieutenant Randy Thomas, Lieutenant Jose Luna, Sergeant Tyler Sewell, Sergeant Jason Henninger, Sergeant Jonathan Macheca, Corporal Blas Hernandez, Officer Weston Wood, and Officer Stefan Petrovich will represent the Southlake Police Department. Each member of the Southlake DPS team, along with the other climbers, will wear the name and picture of a fallen firefighter, police officer or EMS worker.

The 9/11 Dallas Stair Climb is held at the Renaissance Tower in Dallas.  Saturday, hundreds of firefighters and police officers will join together to climb 110 floors, the same number of floors the first responders were faced with at the Twin Towers more than a decade ago.

Participating in the 9/11 Stair Climb is incredibly meaningful for all of the first responders. Fire Chief Mike Starr said, “It is an honor for us to pay tribute to the fallen firefighters and their families. We climb to remember them and to honor their memory.”

The 9/11 Memorial Stair Climb was organized following 9/11 and continues to grow each year. Assistant Chief Ashleigh Douglas said, “Participating in the stair climb is a very humbling experience. The climb allows us the opportunity to make certain these brave men and women will never be forgotten.”

Opening ceremonies begin at 8:00 a.m., followed by a moment of silence at 8:46 a.m., the time the first plane (Flight 11) flew into the North Tower.  Firefighters and police officers will start their climb at 8:50 a.m., the same time first responders began arriving at the Twin Towers.

If you would like to show your support, you can come to the Renaissance Tower in Dallas to cheer on the climbers and/or if you would like to donate you can do so by going to the 9/11 Memorial Stair Climb.