Tuesday, September 27, 2022

Meet Jenni Mesa: Champions Club Manager on Duty

There’s a new Manager on Duty in Champions Club, and her name is Jenni Mesa!

Loyal Champions Club members might have noticed a new face sporting the fashionable black polo reserved for the Manager on Duty. Jenni Mesa is the newest member of the Guest Services team at Champions Club, and we are very excited for our members to get to know her.

Jenni is no stranger to municipal government or Parks and Recreation. Let’s learn a little more about her journey!

What’s your professional background?
I have worked in municipal government ever since I was 16 years old. I started as a lifeguard when I was a junior in high school. I then got my Water Safety Instructor certification and eventually my Lifeguard Instructor certification. I later became the manager for the City of Gainesville pools.

In other words, parks and Rec is everything I have ever done! I work as a Youth Library Technician for the City of Lewisville in addition to my MOD position here. I am working on my Master’s in Library Sciences and hope to become a Librarian. Ideally, I want to work for a youth department in a city library, but I’m open to whatever life throws at me. I graduated with my Bachelor’s in English from the University of Florida (go gators) and currently attend the University of North Texas.

When did you start with the City, and what other positions have you had?
I started about six weeks ago as a Child Watch Spec. And now I am here as MOD!

What are you looking forward to the most about your new position?
My favorite part about working for the public is building a repertoire with the community I serve. I’ve loved that with all my public positions, and I’m sure I’ll love it here once I learn the faces and names of our current regulars! I also am very open to hearing my coworkers’ wants, needs, and complaints. As a manager, I am here to help the Champions Club staff and our members!

What do you like to do when not at work?
Considering my current degree in progress, it’s no surprise that I love reading. Need a recommendation? Hit me up! I also have two dogs, so they take up a lot of time with cuddles. I am an excellent cook and baker if I do say so myself! Expect baked goods in the breakroom in the fall. I also like to play video games and have a Nintendo Switch and a PS5. My “to-be-played” list of games is way too long.

What’s something our Champions Club Family should know about you?
Champions Club staff should know that I am approachable, and I will always have your back! I believe in second chances, and I believe in taking opportunities to learn. Something fun about me is that I will argue until the end of time that Yoda becoming Grand Master and the Jedi General is a reason why the Jedi Order fell.

Our Champions Club members should know that I am trying my best to get in the swing of things, and it won’t be long until I do!

Congratulations on your new position, Jenni! We look forward to seeing your positive contributions to Champions Club!

 

Meet Roberto: Guest Services Supervisor

Champions Club members know that our staff is always ready to go above and beyond to create life-long memories for our guests.

When it comes to world-class customer service, Champions Club is ready to exceed expectations. Setting a high bar for a superior recreation and fitness experience is the priority of our new Guest Services Supervisor, Roberto Aldana. Roberto may be new to the Champions Club family, but he’s no stranger to Parks and Recreation and developing high-performance teams.

Let’s get to know him better.

What is your professional background?
I have a very diverse background which ranges from working in non-profits, Parks & Rec, and most recently, working as a training manager in the restaurant industry. I earned a bachelor’s in Psychology/Sociology and a Masters in Human Relations and Organizational Development with Employment Law.

What do you love most about Guest Services/ Parks and Recreation?
What I love most about Parks and Rec is the opportunity to serve your community. We are not just a recreation center or Department; we are a place where our community comes together, and I think that is very special.

What are you most excited about for your new position?
I am very excited to get to know our community! Our members are fantastic and play a significant role in making Champions Club what it is today. I’m also thrilled to work with the Southlake team. Everyone has a strong desire to deliver excellence in Southlake, and we hold each other accountable for it. The Southlake team has been extremely encouraging and supportive, and I am happy to be a part of it!

What is something people should know about you?
I am a very passionate and energetic individual with a drive to do the best I can every day… and I love coffee!

What do you like to do in your free time?
I spend my free time with my wife and our German Shephard, Bartolo Barkopolis. We love exploring new dog parks! If we’re not with our dog, you can catch us playing golf or going for a run.

Welcome to the team, Roberto! We look forward to seeing the positive impact you’ll have on our guests and members. Don’t forget to say hello to Roberto in person next time you’re in Champions Club!