Sunday, April 21, 2024

Siren GPS Mobile App available to Southlake residents

Southlake residents now have a new way to reach out for help in the event of a 9-1-1 emergency. Beginning the week of December 12th, Southlake residents will have access to a mobile application called Siren GPS.

The system functions through a mobile app which can be downloaded on smartphones. When called through the app, Siren GPS provides a precise caller location. Northeast Tarrant County Communications (NETCOM), the shared 9-1-1 center for Southlake, Keller, Colleyville, and Westlake is the first 9-1-1 operations center in Texas to be equipped with this new technology.

“This tool will be helpful for our first responders,” said Southlake Fire Chief Michael Starr. “Southlake Residents and business owners should also be assured that regular calls to 9-1-1 will result with immediate service to people in need. Currently, we arrive at most emergency calls in 5 minutes and 33 seconds or less.”

Chief James Brandon also notes, “The safety of our residents and the protection of property is our top priority. We appreciate our partnership with NETCOM and the center’s support of the Southlake DPS mission.”

How to get the App:

    1. Go to the I-tunes App or for android on Google Play and download the free SirenGPS mobile app.
    2. Create an account
    3. Southlake residents: Join NETCOM 911 which allows you to make 9-1-1 phone calls from the Siren GPS App.
    4. Fill out, if desired, the important medical information for emergency responders, such as major health issues, medications, allergies, and a photo so that responders immediately recognize the person needing medical attention. Also, consider filling out “next of kin” notifications.
    5. That’s it!


For more information about NETCOM 9-1-1’s Siren GPS mobile app please visit: