Sunday, June 4, 2023

Southlake to Unveil New Online Permitting Software

On Tuesday, March 27 the City of Southlake will launch a new online land management software called EnerGov for online permitting, development projects and code enforcement.

If you’re a builder, contractor or developer intending to request a building or construction permit in the coming weeks, there are some important dates and changes you need to know about.

Wednesday, March 21 (8:30 – 10:00 a.m.) Energov Training Session

You are invited to join City staff for breakfast and a training session about the new permitting and inspections software. It will take place on Wednesday, March 21 from 8:30 a.m. to 10:00 a.m. in the third-floor training rooms of Town Hall.

Wednesday, March 21 (5:00 p.m.) The City’s current online permitting system goes offline

During the transition from the current software to Energov, the online system will not be available starting 5:00 p.m. Wednesday, March 21 until 8:00 a.m. Tuesday, March 27. Those needing permits during this time are encouraged to come in person to the City of Southlake Building Inspections office located in Suite 250 on the second floor of Southlake Town Hall during normal business hours (8:00 a.m. – 5:00 p.m. Monday through Friday).

To schedule inspections from 5:00 p.m. on Wednesday, March 21 through 8:00 a.m. on Tuesday, March 27 please call the inspection requests phone line at (817) 748-8214.

Single trade permit applications can be faxed to (817) 748-8241 or emailed to Applications are available on the City’s website. Also during this three-business-day time period in which data is being transferred to the new software system, applicants applying for a permit may only pay by cash or check. Credit cards will not be accepted until the transition to the new system is complete.

Tuesday, March 27 (8:00 a.m.) The City’s new online permitting system is up and running

“The new software allows users to digitally submit, track reviews, pay fees and schedule inspections for civil and building-related permits,” said Ken Baker, Senior Director of Planning and Development Services. “All it takes is an Energov sign-in to be able to see and keep track of all of your permits and cases.”

As the Planning & Development Services Department and the Public Works Engineering Division moves toward paperless submittals, the new software will bring about greater efficiency. “The new software is more user-friendly and will help streamline the development permit process,” added Baker.

If you have any questions, please contact the Building Inspections Division at (817) 748-8236 or (817) 748-8237.