Tuesday, April 16, 2024

Where Community Grows: The Community Relations Division

Parks and recreation professionals have a variety of jobs, and the Community Relations division perfectly exemplifies how this small but mighty team wears multiple hats.

You can’t run an award-winning community recreational facility without a killer marketing strategy and passionate individuals ready to tell your story. The Community Relations division manages the department’s social media accounts, website, newsletter, and all digital marketing services for The Marq Southlake, the Bob Jones Nature Center and Preserve, and our various recreational programs and parks system.

Their digital marketing strategy is responsible for our Champions Club’s continued membership growth and the positive attention our department receives. Whether they’re revamping the Experience Southlake website, out taking pictures, or getting content for Instagram, this team is all about capturing life-long memories and celebrating the world-class services our department provides.

While departmental marketing is a full-time job, this team goes above and beyond traditional marketing services for the Community Services department. This division is also responsible for managing small community events in our park and working with our community services agreement partners to provide essential services to our residents. When community partners want to host a 5K run or bring neighbors together at a park, this team helps them ensure their event is successful!

In true communicator fashion, the individuals behind this team prefer to stay behind the camera. However, actively involved Southlake residents know that they are essential to the success of the Community Services Department.

Happy Park and Recreation Month to the Community Relations Division. Your work exemplifies where community grows!

Where Community Grows: The Hospitality and Sales Division

A community grows with each moment that a life-long memory is created, and no one knows more about celebrating life’s most precious memories than the Hospitality and Sales Division.

The Community Services Department goes above and beyond traditional parks and recreation services. The Marq Southlake hosts our award-winning events venue, Legends Hall. The team that manages Legends Hall ensures our community events are picture-worthy, fun, and unforgettable. A small but mighty bunch, these professionals are always busy booking and planning events, running the Southlake Senior Activity Center, and providing world-class customer service to every visitor. The Hospitality and Sales Division does everything, from large-scale weddings and high school graduations to senior fitness classes!

Legends Hall is the place to gather for all of life’s events. Our Hospitality and Sales Division manages all sorts of private events while ensuring our customers are always satisfied. Did you know that weddings have made up about 29% of all the gross revenue for Legends Hall since it opened in 2015? Our venue is listed on all the premier wedding websites and magazines in DFW!

Other world-class events hosted at Legends Hall include corporate events, baby showers, birthday parties, and day conferences!

The Southlake Senior Center also lives in Legends Hall. This luxurious space is just for our 55 and better community and serves as their home away from home. Senior Center staff take great pride in creating incredible programs for our seniors, including food socials, field trips, and guest lectures!

Ensuring every event and program goes off without a hitch is what the Hospitality and Sales Division does best! Happy Park and Recreation Month to these exceptional Community Services employees!

 

Where Community Grows: The Recreation Division

It wouldn’t be Park and Recreation Month without celebrating the world-class efforts of our Recreation Division.

The Recreation team is the largest division of the Community Services Department. Their work makes our community stronger. From Athletics to Aquatics, these individuals go above and beyond to create life-long memories for our residents.

The City of Southlake boasts premier recreation facilities and programs, and the recreation professionals in charge of them take pride in delivering the best possible service. Whether you visit the Bob Jones Nature Center, Champions Club, or enroll in one of our programs, you’re bound to run into someone from the Recreation Division. Let’s learn more about their day-to-day.

Athletics: This mighty team runs our athletic leagues, hosts athletic clinics, programs, camps, and partners with our athletic associations to provide recreational athletics services to the Southlake community. They are naturally excellent teammates!

Aquatics: Our top-notch staff manages the award-winning Aquatics Center in Champions Club. Their priority is everyone’s safety while ensuring Champions Club members have access to fun aquatics programs.

Fitness and Performance: This energetic group is all about helping people develop healthy habits. They are happy to help Champions Club members on their fitness journey and always do it with a smile. Their can-do attitude makes everything they do look easy!

Guest Services: This team represents Champions Club to members and visitors daily. They care deeply about forming meaningful connections with our members and take pride in representing our premier recreation facility. Greet them at the Front Desk, and they will surely return the smile!

Marq Maintenance: You don’t become an award-winning facility without a fantastic maintenance team. This dedicated group of staff is responsible for facility safety, maintenance, contract management, and the custodial needs of The Marq Southlake.

Programs: This team is about creating outstanding programs for the entire community to enjoy. From Club Metro to Camp Mania, the Programs team is committed to creating world-class experiences for people to enjoy during their free time.

Happy Park and Recreation Month to the Community Services Recreation Division! This team represents where our community grows every day!

 

Celebrate Park and Recreation Month this July!

The City of Southlake’s Community Services Department celebrates Park and Recreation Month this July with the theme “Where Community Grows.” This month plays a vital role in building strong, vibrant, and resilient communities through the power of parks and recreation.

 

Southlake’s Community Services Department boasts world-class parks and recreation professionals dedicated to helping our community grow! Park and Recreation Month, an initiative of the National Recreation and Park Association (NRPA), is about shining a light on the positive impact of public parks and recreational services on their community. It’s time to celebrate how our Southlake community grows all month long.

 

We will highlight participants and staff from all our Community Services divisions during July. You can see the essential services, and the people who provide them, by following our social media page @experiencesouthlake.

 

To help celebrate Park and Recreation Month further, the Community Services Department put together a Parks and Recreation calendar of events. There is a highlighted activity for Southlake residents and visitors to do with their friends and family every day in July. July is always a blast with many world-class activities!

 

To learn more about Park and Recreation Month and its history, visit www.nrpa.org/July. Check out our daily calendar of ways to join the celebration at www.experiencesouthlaketexas.com.

We Rise Up for Parks and Rec: Meet the Hospitality and Sales Division

From making your dream celebration a reality to providing a private space for our 55 and better community, the Hospitality and Sales Division strive to create life-long memories.

Parks and Recreation can encompass a myriad of services. The Hospitality and Sales Division sets us apart from other Recreation organizations thanks to their commitment to excellence. This critical Division oversees Legends Hall at The Marq Southlake, creating world-class experiences for everyone on this side of The Marq. This team of dedicated Recreation professionals spends their days booking and planning all sorts of events at Legends Hall. The Hospitality and Sales team executes incredible events and programming, from large-scale weddings, corporate gatherings, Board and Commission meetings to birthday parties, outdoor concerts, and running the Senior Activity Center.

This team consists of dedicated professionals who make your important milestones memorable. Here’s a look at the services they provide our community.

Private Events
Weddings and large-scale events account for approximately 29% of the gross revenue for Legends Hall since it opened in 2015. Legends Hall has made its Marq as a premier DFW wedding destination and as an award-winning facility. Our wide range of event packages and knowledgeable staff make Legends Hall the ideal place to say, “I Do.”

Other events this Division hosts include social events like birthday parties, baby showers, graduation, and holiday parties. Corporate events and smaller-scale events are also commonplace at Legends Hall. The Hospitality and Sales Division collaborates with community partners like APEX Arts League and Arts Council Northeast to bring cultural performances to our community at the Aria Amphitheater.

Senior Activity Center
The Senior Activity Center is a critical component of the services provided by this team to our community. The Senior Services team lovingly works to ensure our senior citizens access quality programs, exciting field trips, community meals, and their designated space. It’s no secret that the Senior Center holds a special place in our hearts!

Celebrating life’s most memorable events is what the Hospitality and Sales Division does best! This team of incredible Recreation professionals creates life-long memories for our residents and guests every day, and we are so thankful for them this Park and Recreation Month!

We Rise Up for Parks and Rec: Meet your Parks Crews

It wouldn’t be Parks and Recreation without the incredible Parks team that keeps our award-winning parks system looking world-class!

Our Parks Crews rise for Parks and Rec as they are the early birds that get to work when many of us are still catching some zzzzs. In the heat of the summer months, our friends at Parks are up at 6:30 AM keeping our favorite outdoor gathering spots clean, green, and safe! In celebration of Park and Recreation Month, we want to take some time to highlight the incredible services our Parks Crews provide our community.

Our Parks team does a lot to serve our community. They manage over 1,100 park acres, including city-wide beautification, contract management, field maintenance, facility utilization agreements, event support, and working with our Athletic Associations. With only so many hours in a day, how does the Park team keep our City looking so beautiful?

The Parks Division focuses on the highest level of customer service to create a world-class experience by providing a safe, secure, and aesthetically beautiful parks system for all. Our staff consists of different Parks Crews organized by location and specialized skills. Each Crew oversees specific parks to ensure our residents create lifelong memories.

Here’s the breakdown of our incredible Parks Crews:

North Park, Bob Jones Park, and Bob Jones Nature Center Crew
You can find this team on the North side of town. You’ve experienced the dedication of this Crew if you’ve ever enjoyed a softball tournament at North Park, hiked the trails at the Bob Jones Nature Center, or taken your furry friend to Boo Boo’s Buddies Dog Park!

Bicentennial Park Crew
This Crew spends their days close to home in the largest community park in Southlake– Bicentennial Park! They take care of everything within this park, including the playground, Tennis Center, Liberty Gardens, and the soon-to-be Pickleball Complex.

Southlake Sports Complex, Neighborhood Parks, and Facilities Crew
Travel any direction in Southlake and you’ll run into this Parks Crew. This is the team in charge of the Southlake Sports Complex, Town Square Parks, and the plethora of neighborhood parks we have scattered across the City. Not only that, but this team also handles maintenance of the City’s decorative fountains, ponds, and pavilions!

Thank you to our incredible Parks professionals that keep our City looking beautiful. We rise up for this team because they rise up for us every day!

This July, We Rise Up for Parks and Recreation” at the City of Southlake Community Services Department

This July, join the City of Southlake’s Community Services Department for Park and Recreation Month, as we celebrate how the City of Southlake is stronger, more vibrant, and more resilient because of parks and recreation. We have a full schedule of how residents of all ages and abilities can celebrate this month—so make sure to check out our official 2022 Park and Recreation Calendar.

Southlake’s Community Services Department is celebrating Park and Recreation Month, an initiative of the National Recreation and Park Association (NRPA), by inviting our community to share their experience, memories, and stories about what parks and recreation mean to them. With everything from our award-winning recreation facility, The Marq, world-class community parks, innovative programs, and the incredible Bob Jones Nature Center, there are plenty of ways that you can celebrate with us, as well!

“The theme We Rise Up is extremely appropriate for the individuals that make up the Community Services Department because they are a diverse and talented group of people who are constantly rising up to the occasion to fulfill our department’s mission to provide world-class experiences for the citizens of Southlake” stated David Miller, Deputy Director of Community Services.

NRPA and the City of Southlake encourage everyone that supports parks and recreation to share how it has improved their quality of life, as well as why their local park and recreation professionals are important to them, on social media with the hashtag #RiseUpJuly

To learn more about Park and Recreation Month and its history, visit www.nrpa.org/July. Check out our daily calendar of ways you can join in on the celebration at www.experiencesouthlake.com.

How do you Rise Up for Parks and Recreation?

Our Parks and Recreation Story: The Faces of Southlake Programs

Park and Recreation Month may officially be over, but it’s never too late to celebrate the world-class programming team behind all your favorite community activities.

Let’s get to know them a little better as they share Our Parks and Recreation Story:

Hannah Nyquist, Programs Coordinator

This summer, we hosted our third Cross Timbers Nature Camp at the Bob Jones Nature Center! When I started in 2019, I spent my first day learning the ropes of camp. Two years later and Nature Camp has grown in so many ways. We have a steady following of return campers that we have seen grow over the years and got to know dozens of families. This summer, I was thrilled to have a team of experienced counselors- including our beloved Camp Director, Madeleine Mott. We expanded Nature Camp from a concept to a family, and I am incredibly proud to be a part of that. Together we were able to serve over 200 campers!

Hiking to Grapevine Lake, having weekly presenters teach our campers, and watching staff blossom into remarkable counselors are some of my favorite memories this summer. We also have the pleasure and responsibility to share the importance of stewardship with our campers, along with the Jones Family’s remarkable story.

This summer, we added Forest Preschool classes outside of our fall and spring semesters. I served as Lead Teacher for these classes and taught alongside our incredibly gifted and passionate preschool teachers. Our Friday Forest Preschool days meant hours playing outside, hiking, and exploring with almost 100 preschoolers. We focused on different animals who live at BJNCP, the word “habitat,” and how important it is to respect nature.

Gretchen Morgan, Programs Coordinator

I started as a counselor in 2019. Summer Camp Mania changed my life for the greater good in various ways. I learned to be a listener, role model, creator, achiever, and leader. I got to enhance my skills through special events and programs. In 2020, I applied to become a full-time employee. This year, I received the full-time position of Programs Coordinator. I could not be prouder and more honored to step into this role for the City of Southlake.

This summer, Camp Mania was located at Durham Intermediate School. Games, crafts, and activities filled each day. Some days guests would come to share their talents with our campers. These guests were from the City of Southlake Fire Department, Airbrush Tattoos, Kona Ice, and Martial Arts. On Thursdays, we would explore Bicentennial Park and swim in our Aquatics Center at The Marq. We take each moment we have with each camper to impact them positively.

We also manage our Club Metro program located at Legend’s Hall. Club Metro is an adaptive recreation program that welcomes adults with special needs. These participants come twice a week to socialize, eat, and have fun. Some activities we do are scavenger hunts, basketball tournaments, and crafts. We also meet once a month every Saturday for Sports Saturday. This program gives the participants a chance to learn volleyball, basketball, dodgeball while moving their bodies and learning new skills.

Overall, our programs create a place to learn about a sport, play a game, and socialize. They also provide a safe and fun environment for participants to learn, grow, and become their amazing selves.

Madeleine Mott, Camp Director

I love when people ask me what I do for a living because I get to answer in so many unexpected and fun ways. For example, I hike for a living, am a mad scientist, am an entomologist. I mass-produce future tree huggers, make a lasting difference in children’s lives, and am a snake charmer. I play games all day, am a medic, a forest preschool teacher, a butterfly whisperer. I am an edible plants taster, a steward, an artist. I am a nature camp director.

Working at the Bob Jones Nature Center and Preserve, I have the opportunity to wear so many different hats. I love our programs, their participants, and the enthusiastic individuals I get to work with every day. I enjoy how working for the Programs Division allows me to explore this beautiful preserve and teach future generations how to love and take care of it and its inhabitants. At the BJNCP, I truly live out the “Life is Good” motto. “Do what you like, like what you do.”

Emma Blight, Camp Director

The Programs Division creates a space for people of all ages to learn, grow, and connect with our staff and other participants. While working in our programs, I have built relationships and made memories that will last a long time. From programs such as Camp Mania, Club Metro, to Breakfast with Santa, one of my favorite things we do is provide hands-on experiences for everyone involved. Whether that is playing against the Southlake DPS in a game of dodgeball at Camp Mania, or getting to play with a baby kangaroo at Club Metro, the experiences we provide are truly exciting.

Courtney Duplechin, Programs Supervisor

This team never ceases to amaze me. I am so proud of each person who has contributed to the success of the Programs Team! My favorite part of Programs is that each team member is so incredibly passionate about what we do. Whether they are playing games with kids or planning the next big event, this talented team thinks through every detail and how it connects people to nature, friends, family, new hobbies, the community, creativity, and more! Everyone is willing to go the extra mile to give our participants a special moment to remember.

I started working for Southlake Parks and Recreation in 2015 as a Camp Mania counselor. A favorite part of my job is seeing kids who were once campers or volunteers in my group grow up to volunteer or work for the Programs team. It is so special, even though it confirms I’m getting old, to know that we are making an impact in a child’s life and that years later, they want to join the team to do the same for others.

We love what we do, give our all to providing exciting and educational programs, and care deeply for the people we serve.

Thank you to the Programs Team for being so committed to creating life-long memories for the Southlake community!

Our Park and Recreation Story: Recreation Specialist Kat Dye

Southlake Senior Activity Center Members will tell you that a trip to the SAC is guaranteed to be a world-class experience.

At the Senior Center, we pride ourselves on providing our seniors with top-notch services every day. From offering innovative social programs and weekly luncheons to interactive group fitness classes, we aim to help Southlake seniors make life-long memories. If you are a Senior Center member, then you’ve met Recreation Specialist Kat Dye.

Kat joined the Senior Activity Center as a part-time Recreation Specialist in August 2019 and soon became a full-time employee. She graduated from Texas Woman’s University in 2018. Kat likes to be active and enjoys participating in group exercise classes at Champions Club. Her all-time favorite activity, however, is spending time with her adorable six-year-old son. As the face of the Senior Center’s front desk Guest Services, Kat’s responsibility includes selling and renewing memberships, registering senior members for programs, and assisting the Senior Services Coordinator, Soheila Phelps, with program planning and implementation.

Kat is always ready to greet guests with a smile and help seniors make the most of their Senior Center membership. Alongside Soheila Phelps, Kat is part of the dynamic duo that makes the Southlake SAC a special place.

When asked about her favorite aspects of her job, Kat replied, “what I love most about my job is hearing history from our seniors’ unique perspectives and being able to learn from their life experiences. The ability to serve our seniors and help provide a world-class experience for this community is the most fulfilling job I could possibly imagine.”

When asked about a favorite memory at the Senior Center, Kat shared that “I can’t say I have a favorite memory at the Senior Activity Center. Every day that I get to come to work here is a dream come true!”

We are so glad to have Kat at the Southlake Senior Activity Center. Her contributions to our department make up a crucial part of Our Park and Recreation Story.

We love taking the time to tell our stories as we continue to play a role in your own Park and Recreation Story this Park and Recreation Month!