Have questions about trash, recycling and bulk pick up? We have answers.
My trash and recycling weren’t collected last week due to the storm conditions. When will collections resume?
Residential garbage and recycling services will resume Monday, February 22 on its regular schedule. However, so that the crews can prioritize collection of accumulated garbage and recycling, no brush or bulk collections will occur Monday, February 22 or Tuesday, February 23.
Please bookmark www.ProtectSouthlake.com to follow for updates related to collection schedules in the next couple of weeks. There is a possibility that due to volume, Republic Services may add additional collection days to ensure collections are completed for everyone during the week.
Will there be additional pickup days?
Possibly. We are working with Republic Services to monitor collection volume and if additional collection days are needed, we will publish those on the City’s social media channels, www.ProtectSouthlake.com and the City’s website here.
Since we will be using more bottled water, will there be additional recycling pickups?
Republic Services is not currently planning to provide additional recycling pickups. We are working with them to monitor collection volume and if additional collection days are needed, we will publish those on the City’s social media channels, www.ProtectSouthlake.com and the City’s website here.
What is the most solid waste or recycling I can leave out for pickup on a pickup day?
There are no volume limits placed on regular household trash. However, please keep in mind that solid waste containers should not weigh more than 50 pounds and any individual bags placed for collection outside containers should not exceed 33 gallons or 50 pounds each.
Recycling materials must fit into Republic-issued container. Recycling is collected using an automated collection system and these automated recycling trucks can only collect recyclables placed within the carts. Any recycling that is not placed in the cart will not be collected, unless other arrangements have been made with Republic.
What if I have things for pickup that exceed these limits?
Furniture, appliances and brush are considered bulk waste. Residents can place up to 2 cubic yards of bulk waste (the volume of two washing machines is just over one cubic yard) with each regular collection day as described below.
I have furniture or appliances that were damaged due to the storm. Will those be collected?
Furniture and appliances can be placed at the curb for collection, however there are some guidelines and limitations described below. Additionally, it’s important to know that if you are working with a restoration company or other contractor, disposal services are typically included in that work and contractors should not place items at the curb for collection. Your contractor can work with Republic Services, 817-371-2424, to schedule a roll off container be provided or they can haul the waste away themselves.
I have limbs and brush that need to be collected, what should I do and when will those be collected?
Residents who need collections beyond 12 cubic yards of unbundled brush, can schedule a bulk pickup with Republic Services by calling 817-317-2424.
Can damaged structural items be picked up via curbside collection, such as wet sheetrock, carpet, insulation or shingles?
Generally, no. Damaged sheetrock, carpet, insulation, and other related items should be disposed of via a roll-off container. However, residents can dispose of small amounts of discarded construction materials not to exceed the equivalent of two 35 gallon sized plastic bags or corrugated boxes along with their regular solid waste collection.
Hired, licensed contractors are expected to remove any construction or demolition waste as part of the scope of their work. They can haul the waste away with their own crews or arrange for a roll off container with Republic Services, 817-317-2424.
I have a contractor doing work, what about construction debris?
Hired, licensed contractors should remove any construction or demolition waste as part of the scope of their work. Contractors can haul the waste away using their own crews or arrange for a roll off container with Republic Services, 817-317-2424.
If residents are making minor repairs themselves, small amounts of discarded construction materials not to exceed the equivalent of two 35 gallon sized plastic bags or corrugated boxes can be placed in the regular solid waste collection container.
Are there items that cannot be picked up for residential solid waste collection?
Republic cannot collect hazardous waste items, such as paint, chemicals, highly flammable substances, certain pathological and biological wastes, explosives, radioactive materials and any other materials deemed by federal, state or local law, or in the reasonable direction of Contractor, too dangerous or threatening to health.
Are any items too large for pickup, such as fence sections, large tree limbs or other large waste?
Any individual item or collection of items larger than 2 cubic yards (about the size of a washer and dryer side-by-side, for example) is too large for pickup. These items will have to be hauled to a Republic facility or placed into a roll-off container.
Fence panels can be cut down and placed for collection as bulk waste, providing they are small enough for the crews to manage. However, if you are working with a contractor on repairs or restoration, contractors are expected to haul the waste away or make arrangements for a roll off, rather than placing at the curb for collection. If your contractor needs a roll off, they can contact Republic Services at 817-317-2424.
Also please keep in mind that solid waste containers should not weigh more than 50 pounds and any individual bags placed for collection outside containers should not exceed 33 gallons or 50 pounds each.
Will my bill increase due to the increased amount of waste needing to be removed due to damage caused by weather?
No. Residents should not see any increase in their waste removal fees for regular solid waste and recycling services. Additional charges will occur if residents arrange with Republic for roll off services or for special bulk waste collection outside of what is normally provided.
Will the City be actively enforcing provisions of the solid waste ordinance related to length of time at the curb, placement of roll offs for extended periods of time, etc. during the first few weeks after the storm?
The city will not be proactively looking to cite residents for violations. However, we do ask everyone to do their part in making the recovery period as seamless as possible. You can help by ensuring you are placing items for collected as described in this FAQ and by working with any contractors you hire to haul waste away or use a roll off as required.
Is the Simple Recycling program to collect clothing, shoes and accessories still in effect?
Simple Recycling informed the City that due to the impacts of COVID-19, they are no longer collecting curbside. Pick-ups will continue but need to be scheduled in advance using www.dontatestuff.com or by calling 1-866-835-5068. Under this collection structure, orange bags are no longer required, and any type of bag or container may be used.
Beginning Monday, May 25, 2020, Republic Services will return trash collection to the regular schedule.
The City would like to remind homeowners that Republic Services provides curbside collection of bulky waste during the regular residential collection at a rate of up to two cubic yards per collection day without any additional charges. Brush placed out on trash days should be bundled and tied in lengths of no more than four feet and no more than 50 pounds in weight.
Additionally, each resident is allotted up to 12 cubic yards of unbundled brush per year at no additional charge. Republic will collect amounts beyond this allotment for a fee. Unbundled brush collections must be scheduled in advance through the Republic Services Customer Service Call Center at (817) 317-2424.
“More residents are returning to work and Republic has adjusted their workforce and truck availability, which will allow them to resume the normal collection of brush and bulky materials,” said Lauren LaNeave, Assistant to the City Manager. “We want to thank everyone for their patience and cooperation during the time — we know that it has been a huge inconvenience.”
For more information about the City’s trash and recycling programs, please visit www.cityofsouthlake.com/TrashandRecycling.
The City of Southlake and Republic Services are pleased to offer curbside leaf recycling for Southlake residents. It’s a great opportunity to place your bagged leaves on the curb and have them picked up for recycling rather than ending up in the landfill. To contribute to this recycling effort, please place your bagged leaves at the curb no later than 7 a.m. This year’s leaf recycling dates are as follows:
Wednesday, November 27, 2019
Wednesday, December 4, 2019
Wednesday, December 18, 2019
Wednesday, January 8, 2020
Wednesday, January 22, 2020
For more information, please contact Republic Services.
Republic Waste Services of Texas, Ltd. will continue to provide trash and recycling collection services in Southlake for another five years. The renewed contract was approved by Southlake City Council at their August 21st meeting.
The new contract for residential and commercial properties begins October 1, 2018, and maintains current service levels while adding on one service enhancement for residential customers. New in October, will be the addition of bulk cardboard recycling. This is a frequent request from residents, especially near the holiday season and for new move-ins. Commercial customers will also continue to be offered curbside recycling to businesses that do not have the option to utilize recycling dumpster services.
Under the contract renewal, residential collections will increase by $1.03 on October 1. The trash rate will increase annually by three percent and the recycling rates will be adjusted annually based on processing costs. Commercial collections and roll-off rates will increase by three percent on October 1 and three percent annually under the contract renewal.
The City first entered into a contract with Republic in 2007 for 18 months and has continued to renew for five-year periods since then. Before Republic contracts are renewed, the City reviews performance and quality measures. These include responsiveness to customer complaints, collection of waste following a missed pickup, spillage, and timeliness of collection. Republic has not only met, but well exceeded these performance expectations.
Also reviewed in the renewal process are the services offered by Republic. Current residential services include two weekly garbage collections, one weekly recycling pick up, bagged grass collection, curbside leaf recycling, household hazardous waste collection event, scheduled bulk loose brush collection and bundled/bulk crush collection.
Have questions about trash and recycling in Southlake? Check out the trash and recycling pages on the City’s website, give us a call at 817-748-8400, or contact Republic Services Customer Call Center directly at 817-317-2424.
Can you believe that it is already fall? Soon the weather cool down and the leaves will fall. Let the City of Southlake and Republic Services help you with disposing of your fallen leaves through the City’s Annual Leave Recycling Program.
The City of Southlake and Republic Services are pleased to offer curbside leaf recycling for Southlake residents through the Annual Leaf Recycling Program. The leaf recycling program gives citizens the opportunity to place their bagged leaves on the curb and have it picked up for recycling rather than ending up in the landfill.
To participate in the program, residents are asked to place their bagged leaves at the curb no later than 7:00 A.M. on any or all of the following collection days:
Please make sure that bagged leaves are physically separated from other solid waste. Resident may bag their leaves using any type of bag.
The City’s Annual Leaf Recycling Program aims to reduce the amount of valuable landfill space that is used up by yard waste, an activity that in the long-term, removes nutrients from the environment and costs residents more in increased taxes and service fees. A more environmentally friendly disposal option is to recycle leaves and reuse their valuable organic nutrients in landscaped areas.
For information about the City’s Annual Leaf Recycling Program about the leaf recycling dates, please visit the City’s Annual Leaf Recycling page and subscribe to the Trash and Recycling calendar for updates.
On October 1, 2016, the new rates with Republic Waste Services will take effect.
The new rates—reflected on water bills for residential customers, will increase by 1.02% for all customers. This increase is consistent with the contract agreement the City has with Republic Services.
The breakdown for a residential consumer is $9.60 per month for trash service, $3.84 per month for recycling service and $1.11 for tax. This represents a total increase of $0.15 for residential customers for a total rate per month of $14.55. Commercial customer rates will also be adjusted to account for the 1.02% increase based on their contract.
This new rates includes trash collection two times per week, automated recycling collection once each week, bagged grass collection, scheduled curbside leaf recycling, two household hazardous waste collection events per year, bulk collections, and bundled brush collections.
As Southlake’s trash and recycling provider since 2007, Republic Services has provided the City with quality service and maintains a 96% satisfaction rate for trash services and 90% satisfaction rate for recycling services per the 2015 Citizen Satisfaction Survey.
If you want to know more about the services Republic Services offers to Southlake residents, please visit www.CityofSouthlake.com/TrashandRecycling. To contact Republic Services Customer Service please call 817-317-2424.
If you have questions about the fee increase or the City’s contract, please call the City at 817-748-8400.
Warm temperatures and late falling leaves have made recent leaf recycling efforts very successful, but it also caused delays with pick up.
That’s why Republic Services is extending its leaf pickup through today (12/17) and tomorrow (12/18).
“A complete pickup is our goal,” said T.J. Noorlag Republic Service’s Supervisor. “As it turns out, the warm temperatures, recent storms and public awareness of this program have dramatically increased the load, but we will get them all collected.”
The leaf recycling program is part of the City’s Garbage and Recycling contract with Republic Services. The last pick up date for this winter takes place Wednesday, January 13th.
As a reminder, residents may bag their leaves using any type of bag. Bagged leaves must also be physically separated from other solid waste at the curb.
The City’s Leaf Recycling Program aims to reduce the amount of valuable landfill space that is used up by yard waste. Since the program’s inception, Southlake residents have bagged and recycled more than 1900 tons of leaves.
For more information about the City’s Leaf Recycling Program, please visit the City’s garbage and recycling programs webpage.