Share
Search
  • Home
  • Souhtlake Water Utilities Customer Service
Friday, April 19, 2024

How to Update Your Information for Southlake Water Utility Billing

Have you dropped your home phone line and only use a cell phone? Did you change your email address? Has it been awhile since you reviewed your contact information with Southlake Water Utilities?

If your contact information has changed, now is the time to review the information we have on file for you and make sure it’s up to date! Follow the simple steps below to update your information online or give us a call at: 817-748-8051.

  1. Go to the Southlake Water Utilities web page and select the “Manage Your Account” tab.

2. You will land on the Customer Update Request page. Complete the information for your account and select “Update Account Information.”

3. You will land on the Customer Update Request page. Complete the information for your account and select “Update Account Information.”

Then sign and submit! It’s as easy as that! Have questions? We’re here to help! Call us at 817-748-8051 or find helpful water information at www.SouthlakeWaterUtilities.com.

 

Monitor Water Consumption this Summer with “EyeOnWater” App

The weather is warming up, encouraging new plant growth and green grass, as well as generating increased water use. With hot and dry days quickly approaching, remember that summer is the peak season for using water in Southlake. Monitor your water consumption with “EyeOnWater,” a new application that assists users in managing their water utilities accounts.

Did you know that customers on the Southlake Water Utilities system consume more than 2.8 billion gallons of water annually? In an effort to promote water conservation and provide customers with insight into their own water usage, the City of Southlake has partnered with Badger Meter to upgrade more than 10,000 Southlake water meters. All meters now have cellular endpoints that connect to “EyeOnWater,” giving customers 24/7 access to their water consumption. Benefits of the application include:

  • Control of water use, which translates into lower cost
  • Assurance that your meter is recording accurately
  • Detection of leaks in your household systems
  • Verification that your irrigation system is operating as you intend

Customers must first create an “EyeOnWater” account, and then click on the image of the smartphone application. “EyeOnWater” can be downloaded from iTunes and Google Play.

Questions? Contact Southlake Water Utilities Customer Service at (817) 748-8051.