Latest Southlake Water Utilities News

UPDATE DECEMBER 6, 4:38 P.M.: The Customer Self-Service portal is still updating. We are working with our vendor to provide more information such as a timeline for when the system will be available. We apologize for the inconvenience.   ORIGINAL STORY: Due to a system upgrade, the Customer Self-Service portal, the online system used for…

With temperatures warming, many of us are thinking of getting started with our yard watering schedule so we can have that lush, green grass. All of the yard watering schedules and tips can be found at www.SouthlakeWaterUtilities.com.  Before you set out to water your yard, check your sprinkler system. The W.I.S.E. Guys Program offers free sprinkler system evaluations.  Once your system…

Clean tanks mean clean drinking water and this year is no different. Every year, Southlake Water Utilities cleans and inspects each water storage tank in our drinking water system. This is done to ensure we provide the cleanest drinking water facilities as possible for our customers. When cleanings are performed, the City removes the tank from…

Paying your water bill from the comfort of your home is easy. Step 1 - Find your Visa, MasterCard, American Express or Discover Card that you would like to make a payment with. Step 2 - Open a web browser and go to SouthlakeWaterUtilities.com. Step 3 - Select “Pay my bill” button and a new…

Have you dropped your home phone line and only use a cell phone? Did you change your email address? Has it been awhile since you reviewed your contact information with Southlake Water Utilities? If your contact information has changed, now is the time to review the information we have on file for you and make…