Tuesday, August 3, 2021

Expected Winter Weather Could Impact City Services

Due to the anticipated inclement weather this weekend and next week, the City Council meeting scheduled for Tuesday, February 16 will be held virtually. Other board and commissions’ meetings may be held virtually. Keep an eye on our Virtual Meetings webpage for the latest information. 

Any further changes and closures due to weather will be announced through MySouthlakeNews.com and our social media pages. 

Winter weather could impact City services. We will provide updates through social media regarding changes. 

Residents are encouraged to utilize the City’s e-services.  

Building Inspections 

The City’s Building Inspection Division will not be scheduling or conducting any on-site inspections on Monday, February 15. Virtual inspections for water heater replacement and HVAC will still be available. The department will be continuously monitoring weather conditions to determine when on-site building inspections can resume. For updates on building inspection statuses, please visit the Building Inspections webpage or Customer Self-Service webpage. For questions, please call 817-748-8236 or 817-748-8237. 

Road Maintenance 

In the event of snow accumulation, the City will work to clear main thoroughfares for public safety. Construction projects will be affected by weather due to precipitation and temperature. 

Please check road conditions through local media outlets or through Texas Department of Transportation Drive Texas websitebefore you drive and remember drive safely on roads with snow or potential ice. 

Trash and Recycling 

Republic Services has informed the City of Southlake that potential inclement weather could affect trash and recycling collection. We will communicate any updates we receive from Republic on changes to the schedule through social media and MySouthlakeNews.com. 

Infrastructure 

To protect your home, please use the following recommendations: 

  1. Place a hose bib cover on all outdoor faucets. If you do not have hose bib covers, a hand towel from the bathroom and duct tape will be a great substitute.
  2. Let a sink or tworunvery slow. A drip on the cold side works well, especially on the north side of your home. Water is cheaper than a broken pipe!  
  3. Leave cabinets under bathroom sinks open to let some warm air circulate.
  4. Please turn off thoseyard sprinkler systemsfor everyone’s safety! 
  5. To report any sprinkler systems running during freezing weather, call Southlake Water Utilities24 hourline at 817-748-8082 to report! 
  6. Bring your pets inside!
  7. Check your fire protection systems to verify pipes are insulated and the heaters are plugged in and working properly.
  8. Verify swimming pool pumps are winterized or running.

Winter Weather Preparedness 

To stay updated on weather alerts, please make sure you are signed up for Alert Southlake. If you’re already signed up, please verify your Alert Southlake contact information. 

As you prepare for anticipated weather events, please remember to prepare your home and vehicle, as well as potential power outages. Make sure to have water and warm clothing or blankets with you if you leave your home. 

Use the infographic below for guidance. 

Items to Have in Preparation for Winter Weather

It is important for all of us to stay safe during potential winter weather. Please be safe and stay up to date on weather conditions. Stay safe Southlake! 

Southlake Water Utilities Announces Utility Rate Changes to Take Effect October 2018

Water, sewer, garbage and recycling rate changes will go into effect on October 1, 2018, for all Southlake Water Utilities customers.  Residents will notice the increase on November bills.

Water Rate Change

In September this year, the Fort Worth City Council voted to increase its wholesale water costs. As a result, the increase will be passed on to Southlake customers. Southlake Water Utilities is a financially self-sustaining utility similar to electric and natural gas companies, where increased costs to the utility are passed on to consumers.

The City of Fort Worth is Southlake’s wholesale water provider.  Fort Worth’s pass-through rate increase amounts to 4.38%.

What does this mean?

For example, if you have a one -inch water meter and consume 26,640 gallons of water a month, with the rate increase your water bill will increase by $7.26.  This example is based on the average residential water consumption in Southlake.

Sewer Rate Change

In August of this year, the Trinity River Authority (TRA) Board of Directors voted to approve rate increases for sewer treatment at both Denton Creek and Central Regional wastewater plants. As a result, Southlake Water Utilities will be passing the 11% increase on to Southlake customers. The Trinity River Authority supplies sewer treatment to 98% of Tarrant County, including, Southlake.

The maximum residential sewer charge Southlake customers will see is $68.48 per month. This will also take effect on October 1, 2018, and the increase will show on the November billing statements.

Refuse Rate Change

In August, City Council approved a new five-year renewal of the contract with Republic Waste Services of Texas, Ltd. for waste and recycling services in Southlake. Under the new the contract renewal, residential collections will increase by $1.03 on October 1, 2018. The trash rate will increase annually by three percent and the recycling rates will be adjusted annually based on processing costs. Commercial collections and roll-off rates will increase by three percent on October 1 and three percent annually under the contract renewal.

You may view all of the above rate changes by visiting the Southlake Water Utilities webpage, then click the Water & Sewer Rates button.

Reminder, the effective date of increase for Southlake customers will begin October 1, 2018. Customers will see the changes reflected on their November bill.

City Council Approves 5-year Renewal of Contract for Solid Waste and Recycling Services

Republic Waste Services of Texas, Ltd. will continue to provide trash and recycling collection services in Southlake for another five years. The renewed contract was approved by Southlake City Council at their August 21st meeting.

The new contract for residential and commercial properties begins October 1, 2018, and maintains current service levels while adding on one service enhancement for residential customers. New in October, will be the addition of bulk cardboard recycling. This is a frequent request from residents, especially near the holiday season and for new move-ins. Commercial customers will also continue to be offered curbside recycling to businesses that do not have the option to utilize recycling dumpster services.

Under the contract renewal, residential collections will increase by $1.03 on October 1. The trash rate will increase annually by three percent and the recycling rates will be adjusted annually based on processing costs. Commercial collections and roll-off rates will increase by three percent on October 1 and three percent annually under the contract renewal.

The City first entered into a contract with Republic in 2007 for 18 months and has continued to renew for five-year periods since then. Before Republic contracts are renewed, the City reviews performance and quality measures. These include responsiveness to customer complaints, collection of waste following a missed pickup, spillage, and timeliness of collection. Republic has not only met, but well exceeded these performance expectations.

Also reviewed in the renewal process are the services offered by Republic. Current residential services include two weekly garbage collections, one weekly recycling pick up, bagged grass collection, curbside leaf recycling, household hazardous waste collection event, scheduled bulk loose brush collection and bundled/bulk crush collection.

Have questions about trash and recycling in Southlake? Check out the trash and recycling pages on the City’s website, give us a call at 817-748-8400, or contact Republic Services Customer Call Center directly at 817-317-2424.

Keep Green in Your Routine with the City’s Annual Leaf Recycling Program

Can you believe that it is already fall? Soon the weather cool down and the leaves will fall. Let the City of Southlake and Republic Services help you with disposing of your fallen leaves through the City’s Annual Leave Recycling Program.

The City of Southlake and Republic Services are pleased to offer curbside leaf recycling for Southlake residents through the Annual Leaf Recycling Program. The leaf recycling program gives citizens the opportunity to place their bagged leaves on the curb and have it picked up for recycling rather than ending up in the landfill.

To participate in the program, residents are asked to place their bagged leaves at the curb no later than 7:00 A.M. on any or all of the following collection days:

  • Wednesday, November 23rd, 2016
  • Wednesday, December 7th, 2016
  • Wednesday, December 21st, 2016
  • Wednesday, January 11th, 2017

Please make sure that bagged leaves are physically separated from other solid waste. Resident may bag their leaves using any type of bag.

The City’s Annual Leaf Recycling Program aims to reduce the amount of valuable landfill space that is used up by yard waste, an activity that in the long-term, removes nutrients from the environment and costs residents more in increased taxes and service fees. A more environmentally friendly disposal option is to recycle leaves and reuse their valuable organic nutrients in landscaped areas.

For information about the City’s Annual Leaf Recycling Program about the leaf recycling dates, please visit the City’s Annual Leaf Recycling page and subscribe to the Trash and Recycling calendar for updates.

New Trash and Recycling Rates take effect October 1st

On October 1, 2016, the new rates with Republic Waste Services will take effect.

The new rates—reflected on water bills for residential customers, will increase by 1.02% for all customers.  This increase is consistent with the contract agreement the City has with Republic Services.

The breakdown for a residential consumer is $9.60 per month for trash service, $3.84 per month for recycling service and $1.11 for tax.  This represents a total increase of $0.15 for residential customers for a total rate per month of $14.55. Commercial customer rates will also be adjusted to account for the 1.02% increase based on their contract.

This new rates includes trash collection two times per week, automated recycling collection once each week, bagged grass collection, scheduled curbside leaf recycling, two household hazardous waste collection events per year, bulk collections, and bundled brush collections.

As Southlake’s trash and recycling provider since 2007, Republic Services has provided the City with quality service and maintains a 96% satisfaction rate for trash services and 90% satisfaction rate for recycling services per the 2015 Citizen Satisfaction Survey.

If you want to know more about the services Republic Services offers to Southlake residents, please visit www.CityofSouthlake.com/TrashandRecycling. To contact Republic Services Customer Service please call 817-317-2424.

If you have questions about the fee increase or the City’s contract, please call the City at 817-748-8400.