As we enter summer in Texas, where triple-digit temperatures are the norm, you might be paying closer attention to your water quality. Rest assured that while you focus on staying hydrated, the Southlake Water Team is dedicated to your safety. The recent 2024 Water Quality Report details how your water is confirmed to be safe, with no actionable levels of contamination.
The 2024 Water Quality Report is important because it not only shows the City’s compliance with Federal and State requirements, but it also allows you to be educated on the quality of the water you are consuming.
This report provides information on how your water is managed, including details on Lead and Copper testing procedures, conservation efforts and programs, the sources of your water, and much more.
Access the 2024 Water Quality Report here to see the data for yourself and learn more about the behind-the-scenes work that goes into maintaining your water quality.
You may have a few questions about your 2020 Water Quality Report.
The report is a comprehensive outline that displays information about the drinking water in Southlake. Details in the report include information about Southlake’s water source, contaminants and microorganisms that may have an effect on the taste and smell of your water.
This information is extremely detailed in the 15-page document, but we pulled out a few common questions that are frequently asked about water in Southlake.
Where is Southlake’s water sourced from?
The City of Southlake gets its water from the City of Fort Worth’s water department, which sources its water from other surface water sources.
Why is my water cloudy or milky sometimes?
While this isn’t typically, it happens on occasion. Cloudy water indicates air is trapped in your pipes, typically after a service disruption. If you experience cloudy or milky water, give us a call so we can help.
Why is my water bill so high?
There could be several factors that impact your water bill from sprinkler systems to active leaks. The City offers resources to help you determine your water usage. Learn more here.
What can I do if I think my water is unsafe to drink?
Our goal is to keep you safe, if you have any further concerns about your water, contact the Public Works Department directly at 817-748-8082.
The 2020 Water Quality Report will arrive at your doorstep soon. The report takes a deep dive into the quality of water in Southlake.
“The City of Southlake’s goal is to provide a safe and a better quality of life to our residents in all areas, and water is no different,” Environmental Services Coordinator Ashley Carlisle said. “We are proud of the high standards of drinking water the City has set and are proud to send out water quality reports to show how we’re meeting the high standards set out for us.”
The report provides information about Southlake drinking water such as where the water comes from, whether the water is safe and what contaminants might be in the water.
Water samples were provided to the Environmental Protection Agency for analysis. The United States currently monitors 100 contaminants within the water supply and 91 must meet regulations to determine water safety and quality.
The report also highlights information about how to properly dispose of medicines, paint, pesticides, cleaning products and cooking oil through a partnership program with the Fort Worth Environmental Collections Center as well as resources available through the City of Southlake.
To help track your water usage, residents can download the EyeOnWater app, which provides 24/7 access to view water consumption. The City also offers a W.I.S.E. Guys program to help identify leaks in irrigation systems and the F.O.G. program, which provides information on fats, oils and grease build up in drains.
The water quality report is available to view online here. For questions about the water quality report, please contact Southlake Public Works at 817-748-8082.
