Saturday, September 23, 2023

Sewer Averages Calculated Now – What to Expect on Your Bill

Through the winter months of November, December and January, customers typically use less water.  During this time of year, people are not using water sprinklers, refilling their pools or washing the car as often.

This is why the residential sewer rate average is based upon the water consumption in the months of November, December and January. Water usage for those months will affect the amount that is billed in sewer charges for the remaining nine months out of the year.

For instance, if November’s water consumption is 4000 gallons, December’s water consumption is 3500 gallons and January’s water consumption is 4500 gallons, this gives an average water consumption of 4000 gallons which is what the sewer charges will be calculated at for the remaining 9 months in 2019, which fall between March – October.

Southlake Water Utilities wants to remind citizens that these next two months of water usage will indeed affect sewer averages.

To review more information about Water and Sewer rates, please visit us online.

Don’t lose money on your water bill. Download “Eye on Water” and take charge of your water consumption.

Summer is officially here and in Texas, that means lots of hot, dry days.  We’re spending more and more time at the pool, playing in the sprinkler and running our irrigation systems to keep the yards in top shape. This also means higher water bills are on their way.  If you want to get ahead of the higher bills, the City of Southlake’s “Eye on Water” tool is just what you need to manage your household’s water consumption by offering you instant access to your real-time water usage.

Not sure how “Eye on Water” can help?  Think about it as a leak detection tool that you can use to monitor your water consumption for anomalies or spikes in usage when there should be none, identifying potential leaks both inside and outside of your home.

Irrigation systems get a big work out during the hot summer months.  Using “Eye on Water” can help you be sure the irrigation system is working correctly.  If you’ve noticed your consumption has gone up a lot more you expected, that could mean a leak in the irrigation. Just a tiny leak can waste a lot of water.

“Eye on Water” can also help you spot leaks inside your home. Just like a leak in the irrigation system, a leak inside can have a large impact on your water consumption. If you notice the numbers look off, contact us to get a free leak detection kit.

Understanding and taking control of your water usage is just a finger touch away.  Start by registering online at and activating your account. Then download the app and you’re on your way!

Eye on Water Sign Up Fan

We’re here to help. If you have any questions about “Eye on Water” and managing your water usage, check out our website, give us a call at (817) 748-8051, or come and see us in person, at the Southlake Water Utilities Customer Service office in suite 200 on the second floor of Town Hall.