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Latest water utilities News

Image of Mayor Shawn McCaskill
Jul 29, 2024

Mayor McCaskill Keeps an Eye Out for Southlake Residents by Explaining the Importance of the Eye on Water App

Mayor McCaskill explains the benefits of the Eye on Water App and details how it will help families stay updated on their home's water use.
Jan 8, 2021

Water Tower Maintenance Scheduled for Florence Tower

Clean tanks mean clean drinking water and this year is no different. Every year, Southlake Water Utilities cleans and inspects each water storage tank in our drinking water system. This is done to ensure we provide the cleanest drinking water facilities as possible for our customers. When cleanings are performed, the City removes the tank from…
Aug 27, 2020

How to Update Your Information for Southlake Water Utility Billing

Have you dropped your home phone line and only use a cell phone? Did you change your email address? Has it been awhile since you reviewed your contact information with Southlake Water Utilities? If your contact information has changed, now is the time to review the information we have on file for you and make…
Close-up of a shiny silver faucet with a single droplet of water forming at the tip. Text on the right reads "How to Flush Water at Your Business" with the Southlake Water Utilities logo below. The background is a gradient mix of white and blue.
Apr 30, 2020

Opening Your Business Back Up Soon? Check Out These Tips for Flushing Water from Your Plumbing.

The City of Southlake, in conjunction with the Centers for Disease Control, wants to make sure you know how to properly flush out old water that has been sitting in the plumbing of your business for the last few weeks.  While businesses and other buildings have been closed, water that existed in those private plumbing systems may have deteriorated in quality.…
Feb 28, 2020

Automatic Water Payments Available March 16

You asked! We delivered! Beginning March 16, you will be able to add a credit card to automatically pay your water bill each month. No worries. No hassle. Just add your credit card to your account and your water bill is automatically paid until you change the settings. Previously registered customers can login using their…