Saturday, March 2, 2024

Community Services Department Wins Two TRAPS North Region Awards

The City of Southlake’s Community Services Department is thrilled to announce its double victory at the 2023 Texas Recreation and Parks Society (TRAPS) North Region Awards. This recognition highlights the department’s unwavering commitment to enhancing the well-being of Southlake residents through innovative and inclusive community recreation programs.

The first accolade, the Lone Star Programming Award, was presented to the City of Southlake for the exceptional Club Metro Summer Camp, introduced during the summer of 2023. Club Metro Summer Camp quickly became a resounding success, embodying the essence of a perfect community program: inclusive, creative, and tailored to a unique demographic. Participants cherished the opportunity to develop their soft skills in a supportive environment, and the addition of two summer sessions proved to be a great triumph. The Community Services Department is excited to continue offering specialized Adaptive Recreation opportunities, building on the achievements of Club Metro Summer Camp.

The second honor, the Excellence in Programming Award, was awarded to the City of Southlake for the 2023 Fit City Challenge. This collaborative endeavor between the cities of Southlake, Keller, and Colleyville, now in its second year, resulted in Southlake clinching the title of “Most Fit City 2023” after 45 days of spirited competition, city cooperation, and a shared commitment to promoting healthier communities. With a strong foundation in place, the program aims to expand the Fit City Challenge to neighboring communities, fostering healthy competition and valuable partnerships with private and public organizations. The Fit City Challenge has firmly established itself as a staple in Southlake’s fitness programming for years to come.

The Awards Selection Committee lauded the Community Services Department’s nominations as exemplary of dedication and excellence in the field of parks and recreation. These accolades recognize the department’s relentless pursuit of excellence in its daily endeavors.

Representatives from the Community Services Department will accept these awards on behalf of the City at the annual TRAPS North Awards Ceremony and Holiday Party, scheduled for Wednesday, December 6. The City of Southlake extends its heartfelt congratulations to all staff members who contributed to the success of these award-winning programs.

Honoring our Heroes at Work: City of Southlake Celebrates Employees during Employee Appreciation Week 2023!

This week, the City of Southlake recognized employees for their dedication and service during Employee Appreciation Week 2023! Over 58 winners were honored for their service and hard work. This year’s theme: Heroes at Work, was inspired by employees who have exhibited superb customer service by going above and beyond to serve customers internally and externally.

We were proud to celebrate our heroes during Employee Appreciation Week, which kicked off on Monday, February 13, and will last through Friday, February 17.

The week-long festivities included teambuilding activities and an awards ceremony, and breakfast at Legends Hall.

During the event, we recognized those who have exemplified making a difference in day-to-day operations and those who help sustain our world-class community.

Employees and teams were honored across several categories.

Director’s Awards – The Director’s Award is a prestigious recognition that honors employees making a world-class difference every day.




Values Awards – The Values Awards go to employees who exemplify the City’s values of integrity, innovation, accountability, excellence, and teamwork.



Spirit of Southlake – This award honors employees who exemplify the Southlake Way every day by being an outstanding employee as well as a team player.

Kristin Pitzinger Customer Service Award – The Kristin Pitzinger Customer Service Award, which was named after the late City employee Kristin Pitzinger, honors the employees who exemplify outstanding customer service.


Teamwork – The Water Meter Reading Team earned the Teamwork award for their efforts in replacing over 8,000 endpoints in water meters throughout the City. This new technology helps customers check their billing and water consumption. The team consisted of several departments: Public Works Operations, Water Utilities Customer Service, and Information Technology. This collaborative effort helped our customers transition seamlessly to the new technology.

In the Image: Trent Agan, Jerome Aldridge, Jason  Arellano, Cody Burke, Jeremy Burleson, Jason Camblin, Nicklaus Camblin-Morrow, Mark Cisneros, Cheryl Cooper, Noah Day, Jared Delgado-Nunez, Andy Dumas, Madisson Dunn, Misty Eaves, Neil Fett, Kyle Flanagan, Caitlin Gentry, Tim Hackrott, Chad Henderson, Zayne Huff, Jordan Jones, Zac Jones, Jarod Lawrence, Tony Mack, Eli Martin Del Campo, Bryson Myles, Juan Noyola, Eugene Nunez, Miguel Palos, Tarl Plank, Deep Rajani, Rudy Ramirez, Mike Reasoner, Julio Reyna, Brad Roberts, Michael Singleton, Alex Stroud, Aloha Vaipulu, Mike Vandecarr, Isaiah Washington, Kenny Wright, Dee Ann Yates

The Tenure Awards honor employees who have dedicated several years of service to the organization ranging from five to 25 years.

This year, we had 34 recipients who have contributed up to 25 years of service.

5 Years

Amy Shelley
Cody Pierson
David Hill
Julio Reyna
Lauren LaNeave
Madeline Prater
Miranda Picklesimer
Nic Miles
Nikki Lockwood
Stephanie Warren
Tony Pate

15 Years

Alison Ortowski
Brent Nobile
Chris Brown
David Aguayo
Enrique Garza
Ernie Aguilar
Jack Thompson
Kevin Diehl
Melanie Canter
Tammie Suski


10 Years

Christopher Melton
Daniel Massengale
Janie Ocampo
Kurt Ackermann
Preston Logan

20 Years

Carol Montgomery
Mark Cisneros
Roderick Page

25 Years

Keith Martin
Kenny Wright
Mike Starr
Ryan McGrail
Tony Peyton


If you spot one of our super employees around the city, tell them congratulations. All employee videos can be found on YouTube and the Employee Appreciation webpage.