Monday, June 14, 2021

Monitor Water Consumption this Summer with “EyeOnWater” App

The weather is warming up, encouraging new plant growth and green grass, as well as generating increased water use. With hot and dry days quickly approaching, remember that summer is the peak season for using water in Southlake. Monitor your water consumption with “EyeOnWater,” a new application that assists users in managing their water utilities accounts.

Did you know that customers on the Southlake Water Utilities system consume more than 2.8 billion gallons of water annually? In an effort to promote water conservation and provide customers with insight into their own water usage, the City of Southlake has partnered with Badger Meter to upgrade more than 10,000 Southlake water meters. All meters now have cellular endpoints that connect to “EyeOnWater,” giving customers 24/7 access to their water consumption. Benefits of the application include:

  • Control of water use, which translates into lower cost
  • Assurance that your meter is recording accurately
  • Detection of leaks in your household systems
  • Verification that your irrigation system is operating as you intend

Customers must first create an “EyeOnWater” account, and then click on the image of the smartphone application. “EyeOnWater” can be downloaded from iTunes and Google Play.

Questions? Contact Southlake Water Utilities Customer Service at (817) 748-8051.

Keep Your “EyeOnWater”: Monitor Your Water Use

With the hot summer months coming, you’re going to be using more water. The “EyeOnWater” app puts the managing of your water use in your hands!

Last year the City partnered with Badger Meter to upgrade more than 10,000 Southlake water meters with cellular endpoints. Badger Meter offers through their advanced water meter systems the opportunity for you to monitor your water usage 24/7 through “EyeOnWater”.

What is “EyeOnWater”? It is a web portal that gives real time access to your water use. Having this access gives you control on how you manage your water use and can help in reducing your water bill!

How to sign up: First you have to register online. Clicking on the link will take you to a login portal, where you can create your account. In order to create an account, you must know your service address zip code, utility account number and customer number. Don’t know what your utility account or customer number is? No problem! Call Southlake Water Utilities Customer Service at (817) 748-8051 for assistance.

Once you’ve gone through the steps to create an account, you will be sent an activation link to the e-mail address you signed up with. You must activate your account through that e-mail in order to be able to use your account. Now that your “EyeOnWater” account is activated, you are ready to log back in and start viewing your water consumption. Also, with your account being activated, you are ready to access the “EyeOnWater” portal on your fingertips.

Badger Meter offers the “EyeOnWater” app that can be downloaded on to your smartphone after your account is activated online. It is available on iTunes and Google Play. Downloading the app puts managing your water consumption in your hands!

Some of the benefits of “EyeOnWater” are that it allows you to see if your meters are recording accurately and can assist with detecting leaks in your home. It also lets you check if your irrigation system is operating as you intend.

Have questions about the “EyeOnWater” portal and managing your water use? Call Southlake Water Utilities Customer Service at (817) 748-8051 or stop by Suite 200 on the 2nd floor of Town Hall.

“Wired for Water” Nears Completion

As Southlake Water Utilities nears completion of the “Wired for Water” project implemented this summer, staff is available to provide detailed benefits of the upgrade, including tips for lowering your water bill.

Starting May of this year, the Utility partnered with Badger Meter to upgrade water meters in Southlake with cellular endpoints. Badger Meter offers through their advanced water meter systems the opportunity for you to monitor your water usage 24/7 through  “EyeOnWater”. This is an online portal that provides real time access to your water consumption.

“By partnering with Badger Meter, and offering access to the “EyeOnWater” portal, we are providing residents with the ability to directly monitor and control their water consumption,” states Chief Financial Officer, Sharen Jackson, “A decrease in water consumption will lead to a lower water bill.  Who wouldn’t want to save money?  I use it myself.”

Residents have begun to receive notification through the mail about features of the enhanced system and step by step instructions on how to register in the “EyeOnWater” portal.  To date, there are less than 250 meters pending receipt of the upgrade.

How does this benefit me?

Through Badger Meter’s “EyeOnWater” software, you  are able to monitor your water usage by the hour. “EyeOnWater” provides you with the tools to be in control of your water consumption.

Some of the benefits include:

  • Control of water use
  • Monitor accuracy of meter readings
  • Timely detection of leaks in the household
  • Confirm irrigation system is operating as you intend

The smart system places control  in your hands!

What do you mean by “in your hands”?

With the touch of your fingertips, or a click of your mouse, you can access your meter information through “EyeOnWater.”  A link for “EyeOnWater” is available on the Southlake Water Utilities website or on your smartphone. The “EyeOnWater” app is available at Google Play and iTunes stores.

Want to Understand Your Water Bill?

That is a great starting point. Our website has a sample bill with highlighted sections to guide you through the document.  The bill displays your consumption over the past 18 months, as well as your current usage. An example bill is provided online on Southlake Water Utilities webpage.

2016-water-bill-2

 

A Real Example

Southlake Mayor Laura Hill recently posted on her personal Facebook account her water bill. Her goal was to reduce her water consumption this August and September from what it was last year. She took advantage of the ability to view her water usage over the past 18 months on her bill. Utilizing water conservation resources provided by the Water Smart, Southlake blog, she was able to reduce her consumption for this August and September.

mayorwaterbill

Water Smart, Southlake

Water Smart, Southlake is a blog that offers residents of Southlake the best ways to be smart with your water. Subscribe to our blog to get the best practices in water efficiency.

If you have questions regarding your water bill, contact the Southlake Water Utilities Customer Service at (817) 748-8051, or stop by Suite 200 on the 2nd floor of the Southlake Town Hall to talk to someone in person.