Sunday, June 13, 2021

Community Services Becomes a True Southlake Experience

Whether you’ve lived in Southlake a long time, just recently became a resident or are an out of town visitor, you can certainly see that Southlake is a premiere City.  With a vast array of amenities and services, it’s no wonder that Southlake stands apart from other communities in the DFW Metroplex.

With the celebration of a new year ahead, Southlake wants to look forward and better serve those who live and play here. Residents and visitors will begin to notice these improvements and changes through some of the key messaging produced by the City in an effort to communicate a clear and succinct message to its customers. At the forefront of this effort is the Community Services Department whose collective mission is to offer a unique experience through programs and services.

If you are a resident of Southlake, you know that the City offers amazing parks and recreational opportunities for families. That’s easy to see with the construction going on at Bicentennial Park, The Marq and the Southlake Tennis Center.  It was clearly time to combine these wonderful Southlake services under one roof for an easier and more cohesive customer experience.  The City has taken the Community Services Department and branded it under one roof. ExperienceSouthlakeTexas.com is now home to not only Legends Hall at The Marq, but the Senior Center, Cultural and Special Events, and Parks and Recreation. Not only is there a new look and feel, but also a more aligned set of programs and activities that customers may not have even known existed. This mobile-friendly site also features news and information scrolls to help customers see what’s important in the moment. Be sure to take a look at the Experience Southlake calendar on the home page that highlights all the programs and events happening now and in the future.

Need to know what’s new at The Marq or take a virtual tour of Legends Hall? How about checking out the new classes being offered at Champions Club or activities at the Senior Center? Just log on to ExperienceSouthlakeTexas.com and take a look around. The main service areas for Community Services are highlighted along the top of the homepage to help visitors navigate the pages easily.

Here’s just a sampling of the featured sections:

Private Events & Hospitality – Learn all about Legends Hall. This incredible venue is designed and built to host events that dreams are made of. Planning a wedding? Take a virtual tour of Legends Hall and see everything this extraordinary venue has to offer. Special pricing and packages are available along with engaging pictures of previous events. The expert Banquet Specialist can assist in choosing the perfect setting to make a special event absolutely unique.

Recreation & Fitness – Looking for the perfect recreation event or how to sign up for spring sports? This is the place to look! Champions Club at The Marq can be found under this section and is home to the Southlake Scene which offers information about recreation, fitness and performance programs and more. Keep an eye on these pages as more information about Champions Club will be updated as the grand opening nears. Customers can also watch the real-time progress of Phase II of The Marq on the live EarthCam.

Champions Club is scheduled to open in the fall of 2018 while memberships will go on sale in the summer of 2018. Want the latest and greatest information? Sign up here.  This new venue will be approximately 82,000 square feet of space for fitness, indoor/outdoor turf fields, gymnasium, jog/walk track, indoor aquatics, party rooms, child watch and multipurpose classrooms for programs.

Parks & Facilities – Want to learn more about our award-winning parks? These are the pages to visit. Check them out to explore all of Southlake’s parks and learn more about the amenities and park facilities the City has to offer.

Culture & Special Events – Easter in the Park, Stars & Stripes, Home for the Holidays and Celebrate Southlake. These pages are the go-to places to learn about all of Southlake’s special events and how to get involved and be a part of them.

Senior Life & Style – The Senior Activity Center is a hallmark of this community. Featuring a large lounge area, game parlor, fitness room and the Dick McCauley Library, the Senior Center is the place to be for lively programs and events in Southlake.

A rental space for a fun-filled party, where to find the next “monster to mash”, how to become a charter champion or when the next senior social dance may be.  The answers to these questions and more are here at experiencesouthlaketexas.com, because, perfect is closer than you think in Southlake.

For more information about Experience Southlake or to check out pricing and programs, please call (817) 748-8900.  While the site is still a work in progress, customer feedback is important to the City of Southlake. Email TalkToUS@CityofSouthlake.com and share what works and what doesn’t.  As a team of world-class professionals serving a world-class community, we are here to provide quality customer service.

 

Official Stars & Stripes t-shirts and tickets to the Star Experience are now on sale!

Stars & Stripes t-shirts

The official t-shirt for the 2015 Stars & Stripes celebration is now on sale in the Community Services Department in Town Hall, Suite 210. This year’s t-shirt is a navy poly/cotton blend and is light weight, extra soft and comfortable! T-shirts are available in sizes youth small to adult 2xl (adult sizes come in a v-neck or crew-neck cut). T-shirts are $10.00 each. Pick one up for each member of your family to wear to the Independence Day celebration on July 3.  A special thanks to All-Star Orthopaedics for sponsoring this year’s t-shirt!

If there are any remaining shirts left by July 3, the City will have them available for purchase at the Information tent at Stars & Stripes.

New this year – The Star Experience (SOLD OUT)

For the first time in Stars & Stripes history, you and your family can enjoy reserved seating in front of the Frank Cornish Park stage for prime fireworks viewing at 9:30 PM.  The Star Experience, sponsored by Brio, will provide the closest seats to the live entertainment featuring, The Key West Band and Limelight from 6 – 11 PM. Not only will this area have the best seats around, but your table of four will also receive an assorted dish of appetizers and four bottles of water provided by Brio. Tickets are $50.00 and each ticket includes a table, 4 chairs, appetizers and water.

Tickets can be purchased at the Community Services office in Town Hall, Suite 210 or online here. Please note that refunds will not be available in the event of inclement weather.

For more information, visit www.SouthlakeStarsandStripes.com or call (817) 748-8019.

 

2015 Stars & Stripes t-shirts now on sale!

2015 Stars & Stripes t-shirts now on sale!

City Council confirms James Brandon for Southlake's Police Chief

Brandon Picture

James Brandon was confirmed as the Southlake Police Chief at the June 2, 2015 City Council meeting.

The Southlake City Council confirmed City Manager Shana Yelverton’s appointment of James Brandon as Southlake’s new Police Chief at the June 2, 2015 City Council meeting.

Brandon, who has close to 20 years of law enforcement experience, was most recently the City’s Assistant Police Chief.  Prior to that, he served in Corpus Christi rising to the rank of Captain.

“James Brandon’s time in Corpus Christi gave him the necessary background to lead the Southlake Police Department,” said City Manager Shana Yelverton.  “As Chief, he will use that experience to grow the City’s police force and most importantly work with City residents and businesses to achieve the best possible safety and security standards,” Yelverton added.

“The police profession is facing challenges like we haven’t seen in many years,” said Brandon.  “Those challenges can only be overcome with a day-in day-out commitment to the people we serve. I am honored to be working with a group of employees and for a City whose residents appreciate open and honest conversation.”

Brandon’s experience includes Captain of the Corpus Christi Organized Crime Unit, Swat Team and Bomb Squad.  Since coming to Southlake, he has worked closely with the Department’s 73 sworn and civilian personnel to help reduce auto burglaries by 33%, residential burglaries by nearly 40%, and traffic accidents by 13%. He was also instrumental in working with federal law enforcement agencies after the 2013 Town Square shooting and Carroll Independent School District regarding the Southlake’s School Resource Officer program.

“Southlake’s School Resource Officer program is a terrific example of what can happen when community ideas and police know-how come together,” said Brandon.  “Another example is how police are working to improve the commute even as necessary road construction projects take place,” he added. “I am excited to work with the Mayor, the City Council, the City Manager and the staff of the Police Department on the initiatives that are important to Southlake.”

Chief Brandon’s appointment is effective immediately.