Have you dropped your home phone line and only use a cell phone? Did you change your email address? Has it been awhile since you reviewed your contact information with Southlake Water Utilities?
If your contact information has changed, now is the time to review the information we have on file for you and make sure it's up to date! Follow the simple steps below to update your information online or give us a call at: 817-748-8051.
2. You will land on the Customer Update Request page. Complete the information for your account and select “Update Account Information.”
3. You will land on the Customer Update Request page. Complete the information for your account and select “Update Account Information.”
Then sign and submit! It’s as easy as that! Have questions? We’re here to help! Call us at 817-748-8051 or find helpful water information at www.SouthlakeWaterUtilities.com.
The 2020 Water Quality Report will arrive at your doorstep soon. The report takes a deep dive into the quality of water in Southlake.
“The City of Southlake’s goal is to provide a safe and a better quality of life to our residents in all areas, and water is no different,” Environmental Services Coordinator Ashley Carlisle said. “We are proud of the high standards of drinking water the City has set and are proud to send out water quality reports to show how we’re meeting the high standards set out for us.”
The report provides information about Southlake drinking water such as where the water comes from, whether the water is safe and what contaminants might be in the water.
Water samples were provided to the Environmental Protection Agency for analysis. The United States currently monitors 100 contaminants within the water supply and 91 must meet regulations to determine water safety and quality.
The report also highlights information about how to properly dispose of medicines, paint, pesticides, cleaning products and cooking oil through a partnership program with the Fort Worth Environmental Collections Center as well as resources available through the City of Southlake.
To help track your water usage, residents can download the EyeOnWater app, which provides 24/7 access to view water consumption. The City also offers a W.I.S.E. Guys program to help identify leaks in irrigation systems and the F.O.G. program, which provides information on fats, oils and grease build up in drains.
The water quality report is available to view online here. For questions about the water quality report, please contact Southlake Public Works at 817-748-8082.
