Today, we highlight more exciting leadership changes that the Community Services Department has undergone lately. The beginning of Fiscal Year 24 saw the internal promotion of three incredible home-grown talents to three key positions within the Department.

Amy Bennett Promotes to Champions Club Operations Manager
In mid-October, Amy Bennett was promoted to Champions Club Operations Manager. Amy's journey with Community Services spans over thirteen years, during which she has demonstrated unwavering dedication and a passion for excellence. Beginning from the ground up, Amy has steadily ascended through the ranks in the Community Services Department, showcasing her versatility in overseeing athletics, programs, camps, Club Metro, events, and more.

Amy's leadership as the Assistant Recreation manager was pivotal in Champions Club's successful launch and ongoing success. Venturing outside her comfort zone, she took charge of key revenue growth areas, steering the membership and fitness programs to unprecedented heights. Amy's commitment to delivering world-class customer service is instrumental in fostering a thriving community within Champions Club.

Jennifer Blackstock Becomes New Recreation Programs Manager
Following a rigorous selection process that attracted numerous highly qualified candidates, Jennifer Blackstock was promoted to Recreation Programs Manager at the end of last year. Jennifer's journey with the city began in 2018, and her strong leadership qualities have been evident since day one. Her tenacity and unwavering dedication to strong planning, staff training, and unparalleled pool safety and quality made her an outstanding Aquatics Supervisor. She will bring those qualities into her new role overseeing Southlake’s world-class recreation programs.

This promotion is a testament to her dedication, skills, and the positive impact she has made within the Community Services Department. We can’t wait to see what amazing things her team will accomplish under her leadership.

Zack Miller Steps Up as New Aquatics Supervisor

Zack Miller recently took over the Aquatics Supervisor position. Starting in a part-time role at the Marq, Zack's journey exemplifies the City of Southlake's commitment to fostering talent from within. Zack’s willingness to get involved, help solve departmental-wide problems, and commitment to world-class customer service helped him transition from a part-time Champions Club front desk employee to the full-time Aquatics Center Coordinator.
His technical knowledge and outstanding skills in aquatics have been a valuable asset, setting him up for success as he steps into the Aquatics Supervisor role.

Congratulations Amy Bennett, Jennifer Blackstock, and Zack Miller on your well-deserved promotions. These advancements signify the city's dedication to promoting learning and growth!