The Senior Activity Center is excited to welcome back Southlake Seniors on May 3.

The Senior Center will open its doors back up for Phase 1 of its reopening plan next Monday. We are looking forward to safely bringing back our seniors to the Senior Center and continue building our community.

Senior Center staff are taking a comprehensive approach and following rigorous sanitation protocols to ensure the safety of our guests, staff, and community. Senior Center staff are wearing face masks, and there is a sneeze guard on the front desk.

The facility will undergo weekly deep cleaning and sanitization, including increased cleaning of high traffic areas. Hand-sanitizing stations are available throughout the facility for your convenience. Members are encouraged to disinfect any items they bring into the Senior Center before entering.

Here’s what you need to know about the Phase 1 safety measures at the Senior Center.

Senior Center Lounge and Café

  • Lounge and Café are open with physical distancing protocols in place.
  • Coffee and refreshments will not be available at this time. Guests may bring their own.

Fitness room and Parlor:

  • The Fitness room is available on a first-come-first-serve basis.
  • The Parlor is open during business hours at member discretion.
  • Disinfectant sprays are readily available.

The Monday Metroport Meals On Wheels Pre-Packaged Meal Program and Senior Activity Center’s outdoor special events remain outdoor events. Advance registration is required.

Group fitness classes will be offered in Phase 2. Indoor special programs will not be scheduled until a later phase.

Together, we can ensure the safe reopening of the Southlake Senior Center.

"We are excited to welcome our senior members back and are looking forward to providing world-class service to our well-deserved senior community. We have missed them and can't wait to start a new beginning!" - Soheila Phelps, Senior Services Coordinator.

Check out the Senior Activity Center website for more detailed information on how we are safely reopening and to stay on top of our programming.

The Senior Activity Center is excited to welcome back Southlake Seniors on May 3.

The Senior Center will open its doors back up for Phase 1 of its reopening plan next Monday. We are looking forward to safely bringing back our seniors to the Senior Center and continue building our community.

Senior Center staff are taking a comprehensive approach and following rigorous sanitation protocols to ensure the safety of our guests, staff, and community. Senior Center staff are wearing face masks, and there is a sneeze guard on the front desk.

The facility will undergo weekly deep cleaning and sanitization, including increased cleaning of high traffic areas. Hand-sanitizing stations are available throughout the facility for your convenience. Members are encouraged to disinfect any items they bring into the Senior Center before entering.

Here’s what you need to know about the Phase 1 safety measures at the Senior Center.

Senior Center Lounge and Café

  • Lounge and Café are open with physical distancing protocols in place.
  • Coffee and refreshments will not be available at this time. Guests may bring their own.

Fitness room and Parlor:

  • The Fitness room is available on a first-come-first-serve basis.
  • The Parlor is open during business hours at member discretion.
  • Disinfectant sprays are readily available.

The Monday Metroport Meals On Wheels Pre-Packaged Meal Program and Senior Activity Center’s outdoor special events remain outdoor events. Advance registration is required.

Group fitness classes will be offered in Phase 2. Indoor special programs will not be scheduled until a later phase.

Together, we can ensure the safe reopening of the Southlake Senior Center.

"We are excited to welcome our senior members back and are looking forward to providing world-class service to our well-deserved senior community. We have missed them and can't wait to start a new beginning!" - Soheila Phelps, Senior Services Coordinator.

Check out the Senior Activity Center website for more detailed information on how we are safely reopening and to stay on top of our programming.

As we’ve started to transition into more familiar routines, the City of Southlake has taken steps to safely restore our services, programs and meetings in accordance with State of Texas guidelines.

We’re excited to announce that next on the list is the reopening of The Marq Southlake. Following Governor Greg Abbott’s executive order on recreation and exercise facilities, waterparks and event venues, The Marq Southlake will open in accordance with the maximum 25% capacity guidelines.

The Community Services department has continued to take steps to safely restore parks and recreation-related services and programs. The next big step is the reopening of Champions Club on Saturday, May 30, at 9 a.m. and Legends Hall on Monday, June 1 at 9 a.m.

We’re looking forward to seeing you in a safe environment and encourage everyone to abide by state regulations. We also ask that you be patient as we work through required protocols and protective measures to ensure your safety. The City is very excited to be able to deliver state-of-the-art recreation programs and services once again!

Champions Club

Our staff has worked diligently to open the facility with as many amenities open as allowed under the Governor’s current guidelines. We are happy to announce that the majority of the facility’s amenities will be available for member use. Champions Club components that will remain closed include the locker room showers and lockers, spray pad, interactive pool amenities and the indoor playground.

Operating hours will be modified and include a mid-day closure Monday-Friday for cleaning and sanitization to make sure our customers are protected and safe.

New Hours

  • Monday – Friday: 5 a.m. – 9 p.m.

Mid-day closure, Monday – Friday: 1 – 3 p.m.

  • Saturday: 7 a.m. – 8 p.m.
  • Sunday: 10 a.m. – 7 p.m.

When members visit for the first time, they will notice several measures in place to ensure member and employee safety. Upon arrival, there will be designated entry and exits to the building and a guided path to the front desk. Sneeze guards have been installed at all customer service desks. The seating area has also been modified to accommodate physical distancing guidelines and coffee services have been eliminated. The Child Watch area has been expanded to provide separate spaces for children 4 years old and younger and children 5 years old and older.

The fitness floor and aquatic center have been modified to accommodate physical distancing and capacity requirements. In addition, the number of group fitness classes has been reduced.

In an effort to protect our older and more vulnerable citizens, all Senior Activity Center programming has been canceled. Staff has been trained on new policies and procedures and will engage in enhanced cleaning and disinfection practices so that we can open safely and in the best interest of seniors when the time is right.

To learn more about what Champions Club is doing to make sure patrons are safe and what to expect when visiting, please visit the Champions Club website.

Legends Hall

Legends Hall will reopen to the public for regular operating hours, Monday – Friday from 9 a.m. – 6 p.m.

New protocols are in place to ensure the safety of staff and potential clients during facility tours. Virtual tours are also available. Event layouts will be modified to abide by current physical distancing guidelines. As with Champions Club, additional cleaning and sanitization practices have been enacted.

The Senior Activity Center located inside Legends Hall will remain closed until we can safely open for our senior citizens.

Visit the Legends Hall website to learn more about booking an event and any enhanced requirements for events.

Stay Informed and Safe

When visiting The Marq Southlake, we encourage you to make the best possible decisions for yourself and your family by following state requirements, expert guidance and advice.

To help you stay informed, the City regularly updates www.ProtectSouthlake.com for easy, quick access to the City information you need.

We’re ready to be safely back, Southlake and look forward to seeing you at The Marq.

It’s exciting to think about moving back into all our familiar routines. While the City of Southlake has continued to offer essential and needed services throughout the coronavirus challenge, we are looking forward to resuming as many of our pre-crisis business operations as we can. During the month of May, we’ll be taking steps to safely restore services, programs, and meetings.

Texas Governor Greg Abbott issued an executive order on Monday, April 27, 2020, allowing certain Texas businesses to resume limited operations beginning May 1, 2020. He referred to his order and the plan as Phase 1, noting that the restrictions will ease as early as May 18 if data supports it, and the state can move into Phase 2. On May 5, he released additional information. The Governor’s executive orders can be found at www.ProtectSouthlake.com.

Under his April 27 order, municipal government operations may resume as determined by the local government. He also issued a detailed report called Texans Helping Texans: The Governor’s Report to Open Texas. This report outlines protocols, guidance, and recommendations for operating organizations to minimize risk and the spread of COVID-19.

The executive order and identified protocols will guide the City of Southlake’s work to reestablish operations to full capacity. The information shown below reflects activity through May 18.

Municipal Services

Where possible, residents and business patrons are urged to continue to access certain city services through our E-Service Portal on the City’s website. If you don’t see the service listed that you need, please call us at (817) 748-8400 for assistance.

The Southlake Public Library will continue to offer e-service and plan to introduce curbside pickup starting May 11. Get the details on the curbside service by clicking here. The library staff is preparing now to reopen the library soon.

Customer and business trash and recycling collection are running regular schedules; however, the bulk and brush collection schedule has been modified so that this collection is handled on Wednesdays. Staff anticipates that Republic will resume normal schedules within the next few weeks.

Planning and development services continue to operate, processing development applications, and permits. Engineering reviews continue. Building inspections and permitting services continue, as will code enforcement.

Park maintenance teams continue to maintain parks, municipal sites, medians, and rights-of-way, and respond to service requests. Planning for recreational programs is ongoing, and staff continues to develop visual and online programming for patrons.

The Public Works Operations Division continues to manage the City’s water, sewer, and roadway infrastructure and will be addressing service requests on a priority basis. Capital projects continue.

Police and Fire operations continue normally; however, public education programs will continue to be postponed for the next few weeks. Once reintroduced, these programs will be offered in a modified format to promote social distancing and other safe practices.

Under guidance from the State, Municipal Court and Teen Court sessions are postponed until June.

If you need assistance with City services, please call us at (817) 748-8400.

Municipal Facilities

City offices and facilities will open to the public using a phased process, generally following minimum health protocols established by the Texas Department of State Health Services (DSHS). Specific facility reopening information will be provided as the plan moves forward.

  • Certain outdoor recreation facilities opened May 1 (with conditions)
    • Dog Park
    • Tennis & Pickleball Courts
    • Batting Cages
    • Restrooms
    • Pavilions
    • Picnic Tables & Benches
  • Municipal buildings are not expected to reopen to the public prior to May 18; however, customers needing in-person assistance may call (817) 748-8400 to make an appointment with the appropriate staff member. The full opening will occur once on-site staffing levels and facility management can safely support in-person operations.

Vendors and customers are also encouraged to work with City staff using phone or online video meetings, rather than resuming in-person meetings.

Council, Board, and Commission Meeting Information

  • May 5 City Council - virtual meeting
  • May 5 Southlake Parks Development Corporation - Canceled
  • May 7 Planning & Zoning Commission meeting - virtual meeting
  • May 7 Senior Center Health Fair – Canceled
  • May 11 Southlake Youth Action Commission Meeting – Canceled
  • May 11 Parks & Recreation Board meeting - Canceled
  • May 12 Crime Control and Prevention District Board of Directors – Canceled
  • May 12 Southlake Program for the Involvement of Neighborhoods – virtual meeting
  • May 12 Senior Advisory Commission meeting - Canceled
  • May 14 Zoning Board of Adjustment – virtual meeting

NOTE: Instructions for participating in virtual public meetings are published on the front page of CityofSouthlake.com and are also available on www.cityofsouthlake.com/AgendaCenter.

Municipal Elections

As of this writing, the municipal elections will be held on November 3, 2020, unless the Governor allows for an earlier date.

Coming Soon! Facilities & services to reopen later

  • Champions Club remains closed (fees waived for the duration of closure)
  • Legends Hall at The Marq remains closed (call (817) 748-8900 to discuss specific event details)
  • Senior Activity Center remains closed
  • Park playgrounds remain closed
  • Athletic fields and courts closed for team or group play
  • All Bob Jones Nature Center classes, camps, and programs postponed
  • All Volunteer Southlake assignments and events postponed

Stay Informed

To help you stay informed, the City regularly updates www.ProtectSouthlake.com for easy, quick access to the City information you need. If you have COVID-19 questions, please call the Tarrant County Coronavirus Hotline at (817) 248-6299.

We’re ready to be safely back, Southlake. We are looking forward to seeing you around town.

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