Friday, September 22, 2023

Keep Your “EyeOnWater”: Monitor Your Water Use

With the hot summer months coming, you’re going to be using more water. The “EyeOnWater” app puts the managing of your water use in your hands!

Last year the City partnered with Badger Meter to upgrade more than 10,000 Southlake water meters with cellular endpoints. Badger Meter offers through their advanced water meter systems the opportunity for you to monitor your water usage 24/7 through “EyeOnWater”.

What is “EyeOnWater”? It is a web portal that gives real time access to your water use. Having this access gives you control on how you manage your water use and can help in reducing your water bill!

How to sign up: First you have to register online. Clicking on the link will take you to a login portal, where you can create your account. In order to create an account, you must know your service address zip code, utility account number and customer number. Don’t know what your utility account or customer number is? No problem! Call Southlake Water Utilities Customer Service at (817) 748-8051 for assistance.

Once you’ve gone through the steps to create an account, you will be sent an activation link to the e-mail address you signed up with. You must activate your account through that e-mail in order to be able to use your account. Now that your “EyeOnWater” account is activated, you are ready to log back in and start viewing your water consumption. Also, with your account being activated, you are ready to access the “EyeOnWater” portal on your fingertips.

Badger Meter offers the “EyeOnWater” app that can be downloaded on to your smartphone after your account is activated online. It is available on iTunes and Google Play. Downloading the app puts managing your water consumption in your hands!

Some of the benefits of “EyeOnWater” are that it allows you to see if your meters are recording accurately and can assist with detecting leaks in your home. It also lets you check if your irrigation system is operating as you intend.

Have questions about the “EyeOnWater” portal and managing your water use? Call Southlake Water Utilities Customer Service at (817) 748-8051 or stop by Suite 200 on the 2nd floor of Town Hall.