Monday, February 6, 2023

Stay Informed and Be Prepared

Subfreezing temperatures are expected this week, starting Thursday, December 22, through at least Christmas Eve. As we prepare for the cold temperatures we also want you to be weather aware.

PREPARE YOUR HOME

  • Make sure you know how to turn off your water meter
  • Protect your outdoor pipes
  • Bring your pets indoors
  • Turn your sprinklers off
  • Place your generator outside to avoid fumes
  • Expose any indoor pipes by opening the cabinet
  • Run your water to a steady drip
  • Make sure to have all your food and medical supplies ready in case of a power outage

TRASH AND RECYCLING

Republic Services is currently operating its normal schedule. The City will communicate service updates and scheduling changes through social media on this page and at www.MySouthlakeNews.com. Call the Republic Services Customer Service Center at (817) 317-2424. You can also call the City at (817) 748-8400.

UTILITIES

  • ONCOR: Oncor customers can report outages and receive updates by registering for MyOncor text alerts by texting “REG” to 66267, downloading the MyOncor App, following Oncor on Facebook and Twitter, or by calling (888) 313-4747.
  • Tri-County: Tri-County Electric is preparing for the cold weather, and residents are encouraged to use electricity wisely and conserve where possible. For energy-saving tips for winter weather, please visit https://tcectexas.com/energy-efficiency. Residents who may experience an outage can report them by texting OUTAGE to 25069.

HOME FOR THE HOLIDAYS: CHRISTMASTIME IN SOUTHLAKE

We want to remind you of our e-services webpage that you can access from the comfort of your home. You can also sign up for information alerts on Alert Southlake.

For the latest information and live updates, please visit our winter weather page on www.ProtectSouthlake.com, the City of Southlake’s Facebook page, and the Southlake DPS Facebook and Twitter pages. Also, pay attention to the National Weather Service and your favorite news stations for the latest weather information.

Winter Weather Alert: City Closures and Cancelations

Due to the winter weather storm, all Wednesday night City events, programs, and meetings are canceled. The Marq Southlake, Champions Club and Legends Hall will close at 5:00 p.m.

All City offices, including The Marq Champions Club and Legends Hall, the Senior Activity Center, the Southlake Library, the Bob Jones Nature Center, and the Tennis Center, will be closed Thursday, February 3, 2022. Emergency services are not affected by the closures.

Although offices will be closed, we encourage residents to use the City’s e-services to access additional information and quick links. If you have questions, call us at (817) 748-8400 from 8:00 a.m. to 5:00 p.m. The City’s Building Inspection Division will not schedule or conduct any on-site inspections, but virtual water heater replacement and HVAC inspections will still be available. For questions about virtual inspections, please visit the Building Inspections webpage, Customer Self-Service webpage, or call 817-748-8236 or 817-748-8237.

Further updates and closures will be announced through www.ProtectSouthlake.com MySouthlakeNews.com and the City’s social media pages.

Canceled Meetings/Programs/Events

  • Recreation and athletic programs, February 2-3
  • City Council Winter Workshop, February 2
  • AARP Tax-Aide, Thursday, February 3
  • Planning and Zoning and Sign Meeting Thursday, February 3
  • Southlake Sister Cities Meeting, Thursday, February 3
  • Southlake Spring Festival and Lantern Walk, Saturday, February 5

Road Treatment /Mobility

The City will treat local roads as needed, prioritizing emergency vehicle access. If you are out and see our vehicles, please give them plenty of room to do their work. And if you must travel over the next 48 hours, please check road conditions on the Southlake Mobility Facebook page, local media outlets, and the Texas Department of Transportation’s Drive Texas website.

Utilities

City staff is maintaining continuous contact with Oncor and Tri-County throughout this storm event. You can track and report outages online. For Oncor, visit https://stormcenter.oncor.com/. For Tri-County – https://oms.tcectexas.com/.

Trash and Recycling

Republic Services has informed the City of Southlake that trash and recycling services for Thursday 2/3 are canceled. We will communicate further service updates and scheduling changes through social media, www.ProtectSouthlake.com, and MySouthlakeNews.com.

Stay Up to Date

Stay up to date on city closures and weather via the City of Southlake’s Facebook page or the Winter Weather webpage on ProtectSouthlake.com. You can also text PROTECTSLK to 888777 or sign up for Alert Southlake to receive emergency alerts and notifications.