Winter Weather Update 1/18/2025 - The National Weather Service forecasts bitterly cold temperatures starting tomorrow (1/19) through Tuesday (1/21). Don't forget the four P's. Reach out to neighbors and family members, especially seniors or those requiring additional support. Ensure pets are brought indoors. Safeguard delicate plants by either covering them or moving them inside. To prevent pipes from freezing, insulate those exposed and let faucets drip. And don't forget to turn off sprinkler systems and stock up on emergency supplies.
We encourage you to stay weather aware by monitoring the US National Weather Service Fort Worth Texas and your favorite news outlets. For all City of Southlake updates, visit the Alert Southlake webpage: https://bit.ly/3vEIY2M. Stay safe and warm, Southlake!
We're Here to Help
Have questions? We're here to help!
Call our main line at (817) 748-8400 or email us. Phone numbers and emails are monitored Monday - Friday, 8 a.m. - 5 p.m.
Questions About Trash and Recycling?
Utility Information - Electric & Gas
City staff maintains continuous contact with Oncor and Tri-County anytime severe weather hits the area. Here's how to track and report power outages online:
Local, State & Federal Resources
Winter Weather Updates for January 16 - 22, 2025
Winter Weather Update 1/17/2025 - The Protect Southlake team is closely monitoring the forecast for early next week. Here’s the latest from the National Weather Service in Fort Worth. As we prepare, remember the 4 P’s: People, Pets, Plants, and Pipes! Check-in on your neighbors and family members, particularly seniors and those needing extra assistance. Bring pets indoors and protect delicate plants by covering or relocating them inside. To help prevent pipes from freezing, insulate any exposed pipes and allow faucets to drip. Don’t forget to turn off your sprinkler systems and stock up on essential emergency supplies.
Winter Weather Update 1/16/2025 - Frigid weather is expected early next week, and now is the perfect time to prepare. Remember the 4 P’s: People, Pets, Plants, and Pipes! Reach out to neighbors and family members, especially seniors or those requiring additional support. Ensure pets are brought indoors. Safeguard delicate plants by either covering them or moving them inside. To prevent pipes from freezing, insulate those exposed and let faucets drip. And don't forget to turn off sprinkler systems and stock up on emergency supplies. The Protect Southlake team closely monitors the forecast, and we encourage you to do the same. Stay updated by monitoring the National Weather Service Fort Worth and your favorite news outlets.
Winter Weather Updates for the Week of January 6, 2025
Winter Weather Update 1/11/2025 9:30 a.m. – Good morning, Southlake! The sun is out, but the roads are still slick. If you need to be out this morning, take it slow until the sun has a chance to melt the ice.
Information for Saturday, January 11, 2025:
Trash and recycling collections will return to normal schedule starting Monday, January 13. If your recycling day was missed this week on Thursday or Friday due to the winter weather, CWD will pick up additional bagged recycling on your next recycling pickup day. CWD has suspended leaf recycling collection for Saturday, January 11. Leaf recycling will resume as scheduled next week. You can find more information on leaf recycling here https://bit.ly/4hOzAxa.
Winter Weather Update 1/10/2025 4:00 p.m. - The Winter Weather Advisory for Southlake ended at Noon today. However, Public Works recommends that residents protect their pipes from freezing temperatures overnight by letting all interior faucets in their homes drip gently until the temperatures rise above freezing.
As a reminder, due to ongoing winter weather conditions, the Southlake City offices, including the Southlake Public Library, the Bob Jones Nature Center, the Southlake Tennis Center, The Pickleball Complex, and The Marq Southlake, including Legends Hall, Champions Club, and the Senior Center, are CLOSED today, January 10, 2025. The City is still here to serve you! For e-services, visit our e-services webpage https://bit.ly/4jbkXER on CityofSouthlake.com or give us a call at (817) 748-8400 until 5 p.m. City facilities will resume normal schedules on Monday, January 13, 2025.
In recovering from the winter weather, all trash and recycling collections will return to normal schedule starting Monday, January 13. If your recycling day was missed this week on Thursday or Friday due to the winter weather, CWD will pick up additional bagged recycling on your next recycling pickup day. CWD has suspended leaf recycling collection for Saturday, January 11. Leaf recycling will resume as scheduled next week. You can find more information on leaf recycling here https://bit.ly/4hOzAxa.
Information for Saturday, January 11, 2025:
Winter Weather Update 1/10/2025 8:30 a.m. - Good morning, Southlake! The roads are wet this morning, with rain, sleet, and snow falling overnight. If you can, stay home, and drive carefully if you must be out.
As a reminder, due to ongoing winter weather conditions, Southlake City offices, including the Southlake Public Library, the Bob Jones Nature Center, the Southlake Tennis Center, The Pickleball Complex, and The Marq Southlake, including Legends Hall, Champions Club, and the Senior Center, will be CLOSED today, January 10, 2025.
The City is still here to serve you! For e-services, visit our e-services webpage https://bit.ly/4jbkXER on CityofSouthlake.com or give us a call at (817) 748-8400 from 8:00 a.m. to 5 p.m.
We encourage you to stay off the roads if possible and continue monitoring the National Weather Service and your favorite news stations for more information.
Winter Weather Update 1/9/2025 4:30 p.m. - We hope you're staying warm amid all this snow. Due to ongoing winter weather conditions, Southlake City offices, including the Southlake Public Library, the Bob Jones Nature Center, the Southlake Tennis Center, the Pickleball Complex, and The Marq Southlake, including Legends Hall, Champions Club, and the Senior Center, will be CLOSED tomorrow, Friday, January 10, 2025.
Despite the closure, the City is still here to serve you! For e-services, visit CityofSouthlake.com https://bit.ly/4jbkXER or you can call (817) 748-8400 from 8 a.m. to 5 p.m. for assistance.
CWD Trash and Recycling services have also been suspended for tomorrow (1/10). Emergency services remain unaffected.
Our Public Works teams will continue to treat area roads as needed. We encourage you to stay home if possible and continue monitoring the National Weather Service and your favorite news stations for more information.
Winter Weather Update 1/9/2025 2:00 p.m. - CWD has suspended residential and commercial trash and recycling collection for Friday (1/10). We'll let you know as soon as we have any additional updates.
Winter Weather Update 1/9/2025 1:30 p.m. - As the Winter Storm Warning continues, Team Southlake is actively monitoring the current weather conditions and keeping an eye on our roads. If you can, please stay home and avoid travel unless absolutely necessary.
As soon as we have an update from CWD on its trash and recycling pick up plans for Friday (1/10), we'll let you know.
We are happy to serve you remotely today! If you need the City's e-services, please visit CityofSouthlake.com for more information or call (817) 748-8400 until 5 p.m. for assistance.
Winter Weather Update 1/9/2025 9:45 a.m. - Due to the deteriorating weather, Southlake City offices, the Southlake Public Library, the Bob Jones Nature Center, the Southlake Tennis Center, The Pickleball Complex and The Marq Southlake, including Legends Hall, Champions Club, and the Senior Center, are closing early today, Thursday, January 9, 2025, at 10:00 a.m. All recreational programs will be canceled tonight as well. The Planning and Zoning Meeting for January 9 is also canceled. Emergency services are unaffected by closures, and our Public Works teams will continue to treat area roads as needed. Please check the Tarrant County website for updates on the Tarrant County offices.
CWD has suspended residential and commercial trash and recycling collection for today.
We are still ready to serve you today! If you need the City's e-services, please visit CityofSouthlake.com for more information or call (817) 748-8400 until 5 p.m. for assistance.
We encourage you to stay off the roads and be weather-aware. Pay attention to the National Weather Service and your favorite news stations for the latest weather information.
UPDATE 7:50 a.m. CWD has informed the City that they have suspended services for today, 1/9/2025.
Winter Weather Update 1/9/2025 7:00 a.m. - Good morning, Southlake! Here is the latest storm information from the US National Weather Service Fort Worth Texas for today and Friday.
For updates on local conditions and city services as the storm develops, keep an eye on our Alert Southlake Weather Information page - https://bit.ly/3vEIY2M. We recommend following the US National Weather Service Fort Worth, or your favorite meteorologist. Bundle up Southlake, and be sure to stay weather-aware.
Winter Weather Update 1/8/2025 3:00 p.m. - Winter weather can be unpredictable, but we’re staying prepared! Here’s the latest outlook from the National Weather Service. The Protect Southlake team is on standby, and our Public Works crews have already brined many of our streets to help keep you safe. For updates on local conditions as the storm develops, visit our Alert Southlake Weather Information page - https://bit.ly/3vEIY2M. We also recommend following the US National Weather Service Fort Worth Texas or your favorite trusted meteorologist for additional insights. Stay safe and stay weather-aware, Southlake!
Winter Weather Update 1/8/2025 8:25 a.m. - Keep those winter coats, gloves, and scarves handy! The National Weather Service has issued a Winter Storm Warning for our area starting Thursday morning, January 9, and ending midday Friday, January 10. The Protect Southlake Team is closely monitoring the forecast. We encourage you to stay weather aware by following the US National Weather Service Fort Worth Texas, your favorite meteorologist, and by checking the Alert Southlake Weather Information page for the latest updates.
Winter Weather Update 1/7/2025 3:30 p.m. - The Protect Southlake Team is closely monitoring the forecast for the approaching winter storm and implementing safety measures to keep everyone safe. We encourage residents to:
Winter Weather Update 1/7/2025 9:00 a.m. - The National Weather Service has issued a Winter Storm Watch for our area, effective from Thursday (1/9) at 12:00 AM to Friday (1/10) at 6:00 PM. We urge everyone to prepare for the upcoming weather conditions—being ready is essential! Our dedicated Public Works Streets & Drainage crew is actively brining roadways and treating sidewalks and high-risk areas to ensure safer travel during this winter weather. Let’s show our appreciation for their hard work! We encourage you to stay weather-aware and visit the Alert Southlake Weather Information page for the latest local updates.
Winter Weather Update 1/6/2025 4:30 p.m. - The cold is going to stick around for a while and it looks like we are possibly getting some snow later this week. To help ensure safer travel, the Protect Southlake team has prepared our roads and sidewalks and areas around the The Marq have also been treated. Be sure to keep an eye on the National Weather Service social feeds and your preferred news stations for the latest weather updates. Stay safe out there!
Winter Weather Update 1/7/2025 3:30 p.m. - The Protect Southlake Team is closely monitoring the forecast for the approaching winter storm and implementing safety measures to keep everyone safe. We encourage residents to:
Winter Weather Update 1/7/2025 9:00 a.m. - The National Weather Service has issued a Winter Storm Watch for our area, effective from Thursday (1/9) at 12:00 AM to Friday (1/10) at 6:00 PM. We urge everyone to prepare for the upcoming weather conditions—being ready is essential! Our dedicated Public Works Streets & Drainage crew is actively brining roadways and treating sidewalks and high-risk areas to ensure safer travel during this winter weather. Let’s show our appreciation for their hard work!
Winter Weather Update 1/5/2025 10:30 a.m. - It’s time to bundle up Southlake! Gusty north winds and colder temperatures have arrived, and the US National Weather Service has indicated that a Cold Weather Advisory is in effect starting tonight, with wind chills expected to drop the feels-like temperature into the teens and single digits. With the potential for a wintry mix later this week, the Protect Southlake team is applying brine to prep areas throughout the City to help prevent ice accumulation on the roads and sidewalks. DFW Airport has also advised that due to the strong winds, it has switched to northwest flow operations and will utilize the 13R/31L (the west diagonal runway) for both take-offs and departures. The City will update this post if the airport revises its status. We encourage you to stay weather aware by following the US National Weather Service Fort Worth Texas, your favorite meteorologist, and by checking the City of Southlake’s Facebook pages for local updates.
Winter Weather Update 1/3/2025 3:10 p.m. - We hope you're enjoying this mild weather because next week is looking chilly! Our Protect Southlake team is keeping a close eye on the forecast as freezing temperatures approach. Here’s how you can prepare your home:
Be sure to bundle up as we welcome the winter! Don’t forget to bring pets inside and check on your neighbors, especially those who may need extra help during the cold weather. For the most recent updates, follow the US National Weather Service Fort Worth Texas.
Subfreezing temperatures are expected this week, starting Thursday, December 22, through at least Christmas Eve. As we prepare for the cold temperatures we also want you to be weather aware.
PREPARE YOUR HOME
TRASH AND RECYCLING
Republic Services is currently operating its normal schedule. The City will communicate service updates and scheduling changes through social media on this page and at www.MySouthlakeNews.com. Call the Republic Services Customer Service Center at (817) 317-2424. You can also call the City at (817) 748-8400.
UTILITIES
HOME FOR THE HOLIDAYS: CHRISTMASTIME IN SOUTHLAKE
We want to remind you of our e-services webpage that you can access from the comfort of your home. You can also sign up for information alerts on Alert Southlake.
For the latest information and live updates, please visit our winter weather page on www.ProtectSouthlake.com, the City of Southlake’s Facebook page, and the Southlake DPS Facebook and Twitter pages. Also, pay attention to the National Weather Service and your favorite news stations for the latest weather information.
Did you walk around Town Square last weekend and think the grass looked abnormally short?
Don’t worry it’s not an optical illusion, and no, the landscaper did not make a mistake. What you’re witnessing is the Parks Division preparing for our winter rye application. The Parks Division uses rye in its Turf Management Program to preserve high-traffic grassy areas during the winter months when the warm weather grass is dormant. Think of popular public parks like the ones in Town Square.
When grass is dormant, it cannot repair itself if damaged. It’s, therefore, more suspectable to creating bare and dead spots during City events when coming out of its dormancy in the Spring. All athletics fields utilized during the cold months use this process to keep them looking sharp and minimize wear and tear.
On top of preserving the warm weather grass from severe damage, rye acts as an erosion-preventative technique. The rye grass provides an extra root system that grows and holds the soil together during the heavy downpours over the winter months.
The annual winter rye application is just one example of the Parks maintenance techniques the Parks Division utilizes to keep Southlake beautiful and a wonderful place to visit. Their goal is to ensure every park in the City is clean, green, and safe! We feel fortunate to live and work in a City that takes such good care of its green spaces.
Due to the winter weather storm, all Wednesday night City events, programs, and meetings are canceled. The Marq Southlake, Champions Club and Legends Hall will close at 5:00 p.m.
All City offices, including The Marq Champions Club and Legends Hall, the Senior Activity Center, the Southlake Library, the Bob Jones Nature Center, and the Tennis Center, will be closed Thursday, February 3, 2022. Emergency services are not affected by the closures.
Although offices will be closed, we encourage residents to use the City’s e-services to access additional information and quick links. If you have questions, call us at (817) 748-8400 from 8:00 a.m. to 5:00 p.m. The City’s Building Inspection Division will not schedule or conduct any on-site inspections, but virtual water heater replacement and HVAC inspections will still be available. For questions about virtual inspections, please visit the Building Inspections webpage, Customer Self-Service webpage, or call 817-748-8236 or 817-748-8237.
Further updates and closures will be announced through www.ProtectSouthlake.com MySouthlakeNews.com and the City’s social media pages.
Canceled Meetings/Programs/Events
Road Treatment /Mobility
The City will treat local roads as needed, prioritizing emergency vehicle access. If you are out and see our vehicles, please give them plenty of room to do their work. And if you must travel over the next 48 hours, please check road conditions on the Southlake Mobility Facebook page, local media outlets, and the Texas Department of Transportation’s Drive Texas website.
Utilities
City staff is maintaining continuous contact with Oncor and Tri-County throughout this storm event. You can track and report outages online. For Oncor, visit https://stormcenter.oncor.com/. For Tri-County - https://oms.tcectexas.com/.
Trash and Recycling
Republic Services has informed the City of Southlake that trash and recycling services for Thursday 2/3 are canceled. We will communicate further service updates and scheduling changes through social media, www.ProtectSouthlake.com, and MySouthlakeNews.com.
Stay Up to Date
Stay up to date on city closures and weather via the City of Southlake’s Facebook page or the Winter Weather webpage on ProtectSouthlake.com. You can also text PROTECTSLK to 888777 or sign up for Alert Southlake to receive emergency alerts and notifications.
In the early hours this morning, water started flowing back into the Southlake water system. This is great news but we want to remind everyone that a boil water notice remains in effect. It could be up to a week before the boil notice can be rescinded because the City will need to take the necessary steps to ensure water quality. This will involve performing tasks such as water sampling, flushing, etc. to meet regulatory requirements. We are hoping to quickly complete these processes, but we must follow these procedures for public safety.
We have prepared information that can be found on the city website to include what to expect as water service is returned, how to deal with a water leak or broken pipe, and even information about how to select a contractor/plumber should you need it.
If you do not yet have water service, please note that it may take time to make its way through the water system. Unless we experience a problem, water is on its way.
There is more information to come as we work to get back to normal. If you are able, please visit ProtectSouthlake.com for more information. We will continue to update you as we go through the day. The weather and power outages may pose some challenges, but it’s a step in the right direction. Thanks for your patience.
During freezing conditions, you may experience a waterline leak or break. You may realize this immediately or may not become aware of this issue until conditions are above freezing and you hear the sound of running water when no faucets are turned on. You can check your water meter to determine if water is running when the faucets are turned off.
If you experience a waterline break, the first thing to do is locate your house water shut-off valve and completely switch off your water supply. You can usually find your house water shut-off valve located somewhere along the perimeter of your home, typically located inside a valve box. The water shut-off valve may also be in the garage or somewhere in the house in an access panel.
If you are unable to find the shut-off valve to your house, another option is to locate the water meter main shut-off valve located at the boundary line of your property near the street or sidewalk. This shut-off valve is typically located in a valve box similar to the photo below.
Once you have contained the emergency, contact a licensed plumber to repair the damaged water line. A plumber can turn off the water at your home if you are unable to do so. Please note that the plumber will be required to obtain a permit from the City for the repair. However, in the event of an emergency, the permit may be obtained the following business day after the repair has been made.
Of course, we hope that you do not experience a broken water line. A couple of preventative measures to consider are the opening of your cabinet doors to give your pipes access to warmer air from the rest of the house and keep your faucets dripping, especially those faucets located on an exterior wall. To keep outdoor plumbing fixtures from freezing, disconnect and store any garden hoses and insulate the outdoor faucets.
If you have questions, please contact Southlake Water Utilities at 817-748-8051 or email swucustomerservice@cityofsouthlake.com.
With another round of winter weather expected to arrive tonight and frigid temperatures to continue for the rest of the week, here is the last information on City of Southlake program and meeting cancelations:
City
Parks and Recreation Programs
Electric Outage
Tri-County Electric has requested members who are experiencing an outage of more than three hours to report it online at oms.tcectexas.com, through the member app TCEC Connect or by calling 817-444-3201. Tri-County prefers notification through the website or app because it is faster.
Oncor has stated that they have continued to be directed to drop the power load to the grid through maintained, controlled outages. They were able to rotate some outages overnight. However, poor grid conditions have prevented them from rotating or rolling, leading to extended periods without power. Per Oncor, ERCOT is unable to predict when the grid will stabilize. They ask that you do not report outages at this time.
Please visit our winter weather page on www.ProtectSouthlake.com, the City of Southlake Facebook Page, and the Southlake DPS Facebook page for the latest information.
With frigid temperatures expected to continue through the end of the week, here is the latest information on rolling blackouts/power outages and City of Southlake program and meeting cancelations.
Power Outages
The Electric Reliability Council of Texas (ERCOT) advised all Texas power providers early Monday morning that they had entered emergency conditions and initiated rotating outages.
Oncor, one of Southlake’s primary power providers, said, “The length of controlled outages have been significantly extended due to the current emergency grid conditions and severe cold weather. These outages are taking place across the service territory, and ERCOT has said they could be required through Tuesday.” They also added that all Oncor customers should prepare to be without power for an extended period of time. Click here >>> http://bit.ly/Oncor3rW5i0P for Oncor’s outage map. They also have a downloadable mobile app.
Tri-County Electric provided this Facebook video update to its customers. Roughly 58,000 members are out of power, with 2,400 being snow/weather-related and 55,800 members involved in the rotating outages. Their alert page is here, and they are also encouraging their members to go to their Facebook page for updates.
The City has opened up an Emergency Temporary Warming Shelter for residents at the DPS North Facility, 100 East Dove Road. Residents who utilize the facility are encouraged to bring water and snacks. Limited electrical outlets are available for use. For more information, visit the City’s webpage.
Cancelations
City
Parks and Recreation Programs
Please visit our winter weather page on www.CityofSouthlake.com, the City of Southlake Facebook Page, and the Southlake DPS Facebook page for the latest information.
Due to the anticipated inclement weather this weekend and next week, the City Council meeting scheduled for Tuesday, February 16 will be held virtually. Other board and commissions’ meetings may be held virtually. Keep an eye on our Virtual Meetings webpage for the latest information.
Any further changes and closures due to weather will be announced through MySouthlakeNews.com and our social media pages.
Winter weather could impact City services. We will provide updates through social media regarding changes.
Residents are encouraged to utilize the City’s e-services.
Building Inspections
The City’s Building Inspection Division will not be scheduling or conducting any on-site inspections on Monday, February 15. Virtual inspections for water heater replacement and HVAC will still be available. The department will be continuously monitoring weather conditions to determine when on-site building inspections can resume. For updates on building inspection statuses, please visit the Building Inspections webpage or Customer Self-Service webpage. For questions, please call 817-748-8236 or 817-748-8237.
Road Maintenance
In the event of snow accumulation, the City will work to clear main thoroughfares for public safety. Construction projects will be affected by weather due to precipitation and temperature.
Please check road conditions through local media outlets or through Texas Department of Transportation Drive Texas website, before you drive and remember drive safely on roads with snow or potential ice.
Trash and Recycling
Republic Services has informed the City of Southlake that potential inclement weather could affect trash and recycling collection. We will communicate any updates we receive from Republic on changes to the schedule through social media and MySouthlakeNews.com.
Infrastructure
To protect your home, please use the following recommendations:
Winter Weather Preparedness
To stay updated on weather alerts, please make sure you are signed up for Alert Southlake. If you’re already signed up, please verify your Alert Southlake contact information.
As you prepare for anticipated weather events, please remember to prepare your home and vehicle, as well as potential power outages. Make sure to have water and warm clothing or blankets with you if you leave your home.
Use the infographic below for guidance.
It is important for all of us to stay safe during potential winter weather. Please be safe and stay up to date on weather conditions. Stay safe Southlake!
