On Thursday, June 25, the City of Southlake Planning and Development Services (PDS) Department will upgrade their online permitting and inspections system called EnerGov, which is specifically designed to automate and centrally connect critical processes, including permitting, planning, inspections, code enforcement, engineering and more. Currently, customers can apply for permits, pay fees and schedule inspections all online.
Click here to connect to the online portal.
The upgrade allows external users to access more information about their specific permits and plans and simplifies the application and registration process. In addition, the upgrade provides a ‘Forgot your Username?’ feature and fixes previous software bugs.
To ensure EnerGov continues to provide simple and streamlined processes for customers, the PDS Department plans to continue upgrading the software to enhance the eReview capability and to allow external users to apply for professional licenses online.
“The upgrade allows the customer to do more from home or the office related to permit and plan applications and eliminate the need for customers to come to Town Hall to conduct business,” Ken Baker, Director of Planning and Development said. “Optimizing this system is key to providing quality customer service by making the permit application process simple.”
The EnerGov system is scheduled to be offline from 12 p.m. – 8 p.m. on Thursday, June 25 to allow for the upgrade and post implementation testing.
Learn more about EnerGov here. For questions about EnerGov or how it functions, please contact the PDS – Building Inspections Division at 817-748-8236 or 817-748-8237.
